Facebook shares count gone!!

Same here! Since last night

This is due to a change in Facebook’s API. Currently their new API doesn’t give us a way to display sharing totals in our own buttons (or any third-party buttons), but if you switch to the “Official buttons” style at Settings > Sharing in your site’s Dashboard, the count will re-appear. Here’s a screenshot: https://cld.wthms.co/kkNpEa

Is this something that will be remedied? Those “official buttons” aren’t jiving with my site’s aesthetic ??

I set mine to Official Buttons as recommended, however, now the Pinterest button is separated from the others and kicked over to the right. any idea why?
https://gate72.net/product/british-airways-negus-ticket/

thanks

same here I set to Official but It does not show Pinterest count. any way I prefer Icon only. Hope this will be fixed soon !

@katrawick – That’s something we don’t control. It’s on Facebook’s end.

@rickaero – I’m not able to replicate this. Can you please test it on another theme or even change the order of the sharing buttons?

@asheng1912 – Can you please share a link to your site so I can have a look?

Hi Fotis
You can check here: https://tuhoconline.net
I changed to offical but it doesn’t look well

Hi @asheng1912 –

I am finding your social media buttons at the bottom of the site inside the footer area. Please share more details about what doesn’t look well. From my side they appear as they should.

hi lizkarkoski
as you see
pinterest icon is not the same line and is too far away from twitter icon

Hm, it might be a bit of a conflict with the CSS sent over for the official buttons and your theme.

Do you see the same issue under the Twenty Nineteen theme?

@fstat @macmanx @lizkarkoski I followed instructions and switched to the official buttons in settings, but it doesn’t seem to work. I don’t see the official buttons?

This is in reference to all posts on our website: https://www.vancouverbarista.com

thank you

Hi @vancouverbarista,

That’s because you’re not using Jetpack’s sharing buttons. The sharing buttons on your site are generated by the Social Share WordPress Plugin.

If you want to show the official buttons, you need to disable that plugin and use Jetpack’s sharing feature instead. Here’s more information on how to set this up:

https://jetpack.com/support/sharing/

@fsat thank you it works now…!

Hello @fstat@macmanx @lizkarkoski I am puzzled because I looked at our website today and the FB option now doesn’t even show under the share button. It basically disappeared, although it is setup under our Settings in WP. Can you help? thank you.

Hi there, a quick note, you don’t need to direct your reply to all of us, we’ll see it. ??

Can you use https://snag.gy/ to provide us with a screenshot of what you’re seeing?