Facebook share show in Chrome not in Edge

  • The button with Facebook shares number shows in Chrome (and works, I can click the button add a like so the number increases), but when I switch to Edge the button is gone.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Heateor Support

    (@heateor)

    It might be related to the new Facebook policy for European countries. Facebook has now blocked Facebook Comments/Like/Share in Europe with the explanation “For the Social Plugins, users must be logged into their Facebook account and have provided explicit consent in order to see and interact with plugins such as the ‘Like’ button or ‘Comments.’ If neither of the conditions are met, they will not see these plugins.” Facebook Comments/Like/Share still works OK for all other regions. e.g. India, Asia, North America, South America, etc. This is because of the ePrivacy Directive (ePD).
    This has been reported to Facebook by many other people here https://developers.facebook.com/support/bugs/854001531875629/
    Were you logged into your Facebook account in the Edge?

    Thread Starter lykkemedia

    (@lykkemedia)

    Ok, thanks. But I am not sure how that can explain that the bottom show in Chrome. Everything is ok in Chrome, in Edge its not.
    BTW. In Firefox it is also ok.

    The first thing that I would think of is that The Edge doesn’t understand the code that is used to show the button.

    Heateor Support, does the button show in you Edge?

    • This reply was modified 3 years, 8 months ago by lykkemedia.
    • This reply was modified 3 years, 8 months ago by lykkemedia.
    • This reply was modified 3 years, 8 months ago by lykkemedia.
    Plugin Author Heateor Support

    (@heateor)

    It means Facebook share button is not supported for Edge by Facebook itself. We are not doing anything different for Edge. It’s the same code which is working for other browsers. Sorry, can’t help you with this one.

    Thread Starter lykkemedia

    (@lykkemedia)

    Ok. I found this: https://www.moorewebexposure.com/internet/facebook-like-button-not-showing/

    Plugin Author Heateor Support

    (@heateor)

    It’s not related to the problem you are facing.

    Thread Starter lykkemedia

    (@lykkemedia)

    Ok, but when I am logged in to Facebook with Edge I can see the Facebook likes button.

    Plugin Author Heateor Support

    (@heateor)

    And when you are logged out of Facebook account in the Chrome, you see the like button?

    Thread Starter lykkemedia

    (@lykkemedia)

    Yes, and in Firefox.

    Plugin Author Heateor Support

    (@heateor)

    Then the problem is related to Facebook Comments and Microsoft Edge browser. I can’t help you with it. You can report this bug to Facebook and wait for their response as described at the following link https://www.facebook.com/help/1126628984024935

Viewing 9 replies - 1 through 9 (of 9 total)
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