Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Claudio Sanches

    (@claudiosanches)

    Go to the System Status and generate the report for me.
    But looks like is already fixed, try update the plugin and try it again.

    Thread Starter amedic

    (@amedic)

    Hi, thank for the reply.
    My wordpress version is not update to the latest. I had some custom coding, and I’m afraid that updateing will crush the site.
    What can I do?

    Thank you

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Go to the System Status in the plugin settings and generate the report for me.
    Paste the report here using the pastebin.com

    Thread Starter amedic

    (@amedic)

    Here is the system report:
    https://pastebin.com/4YJR2tb0

    Thank you

    Plugin Author Claudio Sanches

    (@claudiosanches)

    From what I’m seeing in the log, the plugin is fetching the correct data from Facebook:

    
    [body] => {"fan_count":208,"id":"155642131451272"}
    

    So should display the 208 in the widget.

    Thread Starter amedic

    (@amedic)

    There is a problem with the Share count. It is 0.
    You can check on my page:
    https://www.cooktroop.com

    Plugin Author Claudio Sanches

    (@claudiosanches)

    This plugin don’t have any “share count”.

    Screenshot from 2016 09 12 23 14 43

    On the left is the Social Count Plus and is working just fine.

    But on the right don’t comes from this plugin and looks like you are reporting in the wrong plugin. Sorry!

    Thread Starter amedic

    (@amedic)

    You are right, I’m very sorry.
    I completely forgot that I use another plug in for sharing.
    Sorry for taking your time.

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Facebook share counter reseted to 0’ is closed to new replies.