• Resolved visheshguptha0

    (@visheshguptha0)


    On every link, on mybwebsite when Iam sharing on Facebook or whatsapp, it is not able to fetch the preview with image ??

    Pls check as my social media campaign will suffer.

    Rest your plugin is working great, but after installing.

    Facebook is not able to generate previews.

    WhatsApp not able to get image

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @visheshguptha0

    I am sorry about the issue you are experiencing with image previews and I am happy to assist you with this.
    Can you please disable W3 Total Cache settings one by one in Performance>General settings, save all settings and purge the cache after each and see which setting might be causing the issue.
    Also, are you using any other caching/minify solution?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @visheshguptha0

    Potentially double gzip compression in your environment.
    Can you please disable Gzip compression in Performance>Browser Cache and see if the issue persists?

    Thread Starter visheshguptha0

    (@visheshguptha0)

    Done i have disabled all the minification.

    When I purge cash, for few minutes it works, after 2_3 minutes same thing

    Is due to gzip compression?
    What to do?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @visheshguptha0

    Yes please try to disable Gzip compression, save settings and purge cache and see if the issue persists.
    I am sorry I also edited the answer.
    Thanks!

    Thread Starter visheshguptha0

    (@visheshguptha0)

    It’s working but how can I inline the assets without minification from ur plugin

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @visheshguptha0

    Is it working after you disabled Minify or Gzip?

    Thread Starter visheshguptha0

    (@visheshguptha0)

    I have disabled both

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @visheshguptha0

    Thank you for the info. Can you please re-enable minify? I believe that the issue is with the double gzip compression in your environment.

    Thread Starter visheshguptha0

    (@visheshguptha0)

    What is DOUBLE gzip?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @visheshguptha0

    Double Gzip means that you already have to gzip enabled e.g. on a server-level or any other plugin so enabling gzip in W3 Total Cache creates double gzip.
    Please try to re-enable minify and leave gzip disabled so we can determine which specific setting is causing this.

    Thread Starter visheshguptha0

    (@visheshguptha0)

    But here I don’t have gzip installed

    Cloudflare brotli is enabled

    No other compression is there

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @visheshguptha0

    Thank you for the information. Ok, so we established that Gzip was the issue for Facebook.
    As for the WhatsApp, can you please disable HTML minify in Performance>Minify and see if the issue persists?

    Thread Starter visheshguptha0

    (@visheshguptha0)

    Sir
    The entire purpose of w3 total cache is to minify html with inline CSS and java

    No point using your plugin without html minification and inline

    Google page score without it is just 30 out of 100

    And it is happening with all websites

    Pls check randomly

    My both sites started malfunctioning with w3 total cache on this part

    Why cant u release the update so that we can continue with minify options

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @visheshguptha0

    We need to confirm exactly where the issue is. So can you please disable HTML minify save all settings and purge cache and see if you can share on WhatsApp with thumbnail.
    Thank you!

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘FACEBOOK SCRAPE ISSUE’ is closed to new replies.