Facebook review – auto update feed

  • pkztar

    (@pkztar)


    8 years ago

    Hello. Is it possible to make the reviews auto update? seems like i have to update manually now before new reviews load at the webpage?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author richplugins

    (@richplugins)

    Hello,

    Yes, it should auto-updated, if it’s not, please send link to the page with FB widget to [email protected] to further investigate.

    Thanks!

    [ Signature moderated ]

    • This reply was modified 7 years, 11 months ago by Jan Dembowski.

    Hi we have the pro version and reviews never refresh, i configured with one hour, empty the cache of the website but only one review is showing

    Maybe it will be better if we work with our own facebook api and not widgetpack no ?

    Plugin Author richplugins

    (@richplugins)

    Hello Fouad,

    The reviews in the Facebook plugin should updated according to the plugin’s cache setting. Please send to [email protected] following information and I will tell when cache will evict:

    1. Debug information from the Setting page of the plugin;

    2. The shortcode, if you’re using it.

    About ‘own facebook api’.
    Unfortunately, it’s not possible, because the each application which work with Facebook Rating API should be approved by Facebook managers (manage_pages right Submission).

    Thanks!

    Sended by email, thank you

    Thank you for support, the owner of the page has his publication limited to friends that why we do not see his review

    Plugin Author richplugins

    (@richplugins)

    Ok, thank you for inform!

Viewing 7 replies - 1 through 7 (of 7 total)
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