Facebook remarketing

Hi sinemetu,

You need to make sure that the ID’s you fill in the g:id field of your product feed matches with the ID’s in the remarketing content_ids. Also, for variable products make sure to leave the item_group_id in the feed (the plugin does so automatically), it is an indicator to Facebook that the type is a grouped product.

That should be all to take into account for your feed.

All the best,
Eva

Hi,
glad that was a quick response, as I′m bit struggling with it right now.

Which of the values should I choose: https://www.dropbox.com/h?preview=FB+id.jpg ?

You dropbox URL is not working?

Ok, let′s start from this point ??

Here′s Facebook warning : https://ibb.co/VtYxFys

Here′s my Feed : https://ibb.co/72GMfcp

Here in facebook product catalogue I can see: https://ibb.co/HTBYs3t

1. I don′t understand why Facebook says they are not matching, while the actually do match to me.

2. I have decided to make two values (just in case) dedicate to CONTENT_IDS , which is the correct version?

thanks.

• This reply was modified 5 years, 4 months ago by SineMetu.

Thanks for the detailed explanation ??

The g:id field containing the wc_post_id_162050 is the correct one. Facebook should be able to match the ID’s so I am surprised too they are still showing this notification. Not sure when and if you made recent changes to the values in the g:id field, if so, then it might take some time for Facebook to pick-up on them.

If the notification is not gone in a couple of days I suggest you reach out to support of Facebook.

All the best,
Eva

Hi,

I have fixed the issue ??

One more think, what values should be filled here: https://ibb.co/3zSdqYf

thanks

Hi,

To be honest I don’t know. I don’t know where that screenshot is from nor can I read the language.

Best,
Eva

Hi,
ok, it′s partly czech language ??

I try to ask differrent way; I′m setting up facebook pixel for remarketing. Products have the formats as wc_post_id_XXXXX (numbers)

I don′t know what value set to : content_ids:

<script>
fbq(‘track’, ‘ViewContent’, {
currency: ‘CZK’,
content_ids: ”,
content_type: ‘product’,
});
</script>

If you would know, would be great, otherwise no worries.

Thanks

The content_ids part need to contain the wc_post_id_XXXXX (numbers). The wc_post_id_XXXXX (numbers) should match the wc_post_id_XXXXX (numbers) you used in your product feed.

Best,
Eva

thanks.

One more question and we will be there I think.

What number value has to be set instead of XXXXX format: wc_post_id_XXXXX ?

There are products with: wc_post_id_005001, wc_post_id_70002, wc_post_id_102034, …

What universal format value should I use then?

thank.

It should be the productID but our plugin automatically puts that in, that is not something you need to worry about. Just make sure you are using this field mapping:

https://www.dropbox.com/s/1j8rhlidd4usiwq/wc_post_id.png?dl=0

Best,
Eva

Yep, that′s the value I have used.

1. If I leave it blank in the code: https://ibb.co/jhRFkcL then in front I′m getting this message https://ibb.co/NjzCgwd. So, it′s not matching.

2. If I add ID of product to the code: https://ibb.co/N6pcsW7 then it′s pairing with catalogue https://ibb.co/Ht5z4Jj. This case is obviously wrong, as it covers just one product…

So what has to be written here in the code: content_ids: ‘[“”]’,

thanks.

You need to use option 2 but it needs to be dynamically obviously. So for every product page the “wc_post_id_XXXX” needs to change. The XXXX needs to be the unique product ID for the specific product.

Best,
Eva

So what′s the dynamic value that should be filled in the:

content_ids: ‘[“”]’, ?

It has to be one value, that dynamically covers all products.

That is not possible, in your Facebook remarketing code each product needs to have a unique content_ids so Facebook can build an audience for each of your products.

“wc_post_id_XXXX”. The XXXX needs to be different for every product on your site.