Facebook Product Image

  • Resolved avabusiness

    (@avabusiness)


    3 years, 8 months ago

    I have set this to be custom image for a couple of products and included the url to the image. On the FB side it displays that image in the catalog, but also the featured image and gallery images in a slideshow when viewing the product.

    For some products that is fine, but for others definitely I need it to display only the custom image and nothing else from the product.

    How do I do this?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support B C. a11n

    (@battouly)

    Hi @avabusiness,

    Please share screenshots of the settings from the admin side and the result you got for the successful and non-successful products.

    I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.

    Feel free to add any details to understand what you want to achieve better.

    Thread Starter avabusiness

    (@avabusiness)

    Thank you for your response. Unfortunately I am unable to give you an example at this time. The one item that had an issue my client has decided she doesn’t want to share it on FB, and a few others from the same line FB refused.

    For now I think the ticket can be closed. If in the future I find the issue again I will create a new one.

Viewing 2 replies - 1 through 2 (of 2 total)
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