Facebook product does not show the product image

Hi @intolap

Thanks for reaching out!

I understand that the product images are not being synced to your Facebook shop, correct?

Can you please confirm that you have featured images on these products?

If so, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

• System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

https://gist.github.com/intolap/1a128345b5b1b61d3c8d7cb9b0ca47d0

https://www.facebook.com/commerce/products/apparition/6598142763647926?referral_code=newsfeed_carousel_ad

https://www.awesomescreenshot.com/image/44700746?key=f6cb48ac57b7fad408a715b46ad48229
Yes it does has featured image as well as gallery image. I have also set the images for all it’s variations to take from parent in the settings, so it should take the product image from there.

https://www.awesomescreenshot.com/image/44700803?key=8ca77faa2e141beaa81a96cefaa97306

• This reply was modified 1 year, 2 months ago by intolap.