Facebook pixel code – error

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  • Plugin Contributor intellywp

    (@intellywp)

    Hi Moreric,
    Thanks for choosing IntellyWP products.
    Here https://intellywp.com/doc/how-to-verify-that-a-tracking-code-is-properly-working/ we suggest some tricks about “how” to verify if everything works properly with scripts defined in TCM.

    Due to you are using a FB Pixel I suggest you to use the FB Pixel Helper to verify if your pixel is properly configured.

    Let us know, Alex.

    Thread Starter moreric

    (@moreric)

    Hi Alex,
    thanks for the answer.
    Your suggest are ok, I already check everything yesterday.
    I get the error message that I told you, right from the FB Pixel Helper.
    I checked also the source code and it is on the page TRACKING CODE MANAGER BY INTELLYWP.COM IN CONVERSION.
    I insert the FB code with the fbq(‘track’, ‘Purchase’); like I show you in the screenshot.
    It seems everything well done but sorry why the error message “Pixel did not load”?

    Plugin Contributor intellywp

    (@intellywp)

    Hi Moreric,
    Should you open a ticket here https://intellywp.com/report-a-bug/ so we can check it for you and quickly fix?
    Bye, Alex.

    Plugin Contributor intellywp

    (@intellywp)

    Closed due to no response.
    If you have any other issue please contact us at [email protected]
    Thanks, Simon.

Viewing 4 replies - 1 through 4 (of 4 total)
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