Hi @tracyemma,
We are experiencing an issue when trying to obtain a FB access token. Our developers are working on the issue. There is a workaround.
You may need to double check that you have Admin privileges for the FB Business Page, and be sure it’s a Business Page and not a FB personal page, Group, Community or Event Page.
Please delete our app through your personal Facebook account settings.
For deleting our app through Facebook, under your personal Facebook account, go to settings:
Under the Business Integrations tab (within the Settings of your personal FB account), check the box for SlickRemix and then click the Remove button.
Back in WordPress, go to Feed Them > Facebook Options > Click the Access Token banner/button and, once prompted, click the ‘Edit Settings’ and select (select all) the same FB Pages. Once returned, the pages should have listed. Then click on the Page banner, then click the ‘Save’ button that appears. After that you should be able to generate a shortcode from the Feed Them > Settings page.
If that fails to list your pages, go to Feed Them > Instagram Options > Instagram Business API Token > Click the Access Token banner/button and select two or more accounts (*Even without an Instagram linked account, simply go through the prompts even if you end up cancelling out of the prompts). Once the prompts return you to WordPress, then go to Feed Them > Facebook Options > Click the Access Token banner/button and, once prompted, the ‘Edit Settings’ and select the same FB Pages.
Again, we understand that this is not an ideal solution, we are currently working to address this issue, but hopefully this temporary workaround will help.
