• Resolved lutinonspeed

    (@lutinonspeed)


    Hey,

    Login with Facebook doesn’t work it allows permission on facebook but it doesn’t grab feed to the plugin. The button is still “login with facebook”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Suzie

    (@suziekh)

    Hi,

    Will you please mention the version of the plugin you have installed?

    Thanks!

    Thread Starter lutinonspeed

    (@lutinonspeed)

    The last version of the plugin, with the last wordpress version.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @lutinonspeed,

    Can you please clear your browser cache and check again?

    Please make a video recording for me so I can see what the problem is.

    Hi!

    I have the same problem mentioned above. Both WordPress and the 10Web Social Photo Feed plugin is up to date. Browser cache is cleared. Instagram login works fine, so do posting feeds from an Instagram page on the website. Facebook login on the settings page however does not work and therefore hashtag feeds are not possible. The following message is shown when trying to add a hashtag feed in the edit area:

    “To display hashtag media , get Facebook API token from settings page.”

    It does not matter how many times I try to hit “log in with Facebook”, I never manage to get the Facebook API token required to display hashtag media.

    @lutinonspeed did you find a solution for your website?

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please install the following version of the Demo version, which is not released yet.

    It will be ready for an update soon.

    Please let us know if it fixes the issue.

    Thanks!

    Have a nice day!

    I installed the demo version, and after saving the new hashtag feed it doesn’t save the hashtag and instead says “Please check your feed, the data was entered incorrectly.”

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @beingthismama,

    Can I have a screen recording of the steps you take?

Viewing 7 replies - 1 through 7 (of 7 total)
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