• Hi Support,

    Getting the following error when trying to download reviews.

    The 10 most helpful reviews work but cannot download the rest.

    Any fix for this or ETA on a resolution?

    Thanks.

    “It appears Facebook is still temporarily blocking access to parts of their Pages API. Unable to retrieve the name of the reviewer. Check the javascript console for more details. Now attempting alternative method to retrieve your 10 most helpful reviews. This shouldn’t take more than a few seconds. No new reviews found.”

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author jgwhite33

    (@jgwhite33)

    I’m still waiting on FB to approve an app to be able to download all the reviews.

    thanks

    Thread Starter markgraham85

    (@markgraham85)

    Hi,

    Thanks for the update!

    Don’t suppose FB has an eta for approval?

    Thanks

    Plugin Author jgwhite33

    (@jgwhite33)

    I wish, not only is there no eta, there is no way to ask for an eta.

    Thread Starter markgraham85

    (@markgraham85)

    Dam ??

    Thanks for your response.

    I will be purchasing the plugin once it’s downloading all reviews again.

    I like the idea of being able to change the style!

    Thanks again.

    So this plugin is pointless at the moment?

    Plugin Author jgwhite33

    (@jgwhite33)

    It isn’t pointless, it will still get the 10 Most Helpful reviews from Facebook.

    Version 6.0 has fixed it, thanks ??

    I do not get the last 10, No new reviews found.
    I continue with this message

    Plugin Author jgwhite33

    (@jgwhite33)

    It can’t get the “last 10” only the 10 Most Helpful.

    I was looking through your plugin, it seems like you are just parsing the page correct? And you can’t get the “latest” page because it is a javascript button. How about, for now at least, you make a tab where you can copy the source code from the reviews page, paste it into the tab, and the plugin parses your source. This way, I would be able to click next, until I have all of the reviews, and then copy paste it to do a full update.

    I just started with your plugin, and importing the 10 most helpful reviews is basically useless, especially for badges. This could at least make the pain of importing all, and then updating Facebook reviews much more barable. Currently, I don’t see a very good option.

    • This reply was modified 6 years, 3 months ago by robertzas.
    Plugin Author jgwhite33

    (@jgwhite33)

    I’m working on a new version that will grab all the reviews. I’m hoping to have it going in the next couple of weeks.

    thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Facebook is still temporarily blocking access to parts of their Pages API.’ is closed to new replies.