Facebook Inventory 0

  • Resolved freenudge

    (@freenudge)


    4 years, 5 months ago

    I can’t seam to get my feed to update the Facebook inventory for all of my products.

    The availability of this product is ‘in stock’ but its inventory is equal to 0. This is contradictory, please fix this in your data source.

    I have tried the work around mapping a custom field “inventory” -> Quantity [Stock] as another has successfully implemented and I only see the inventory numbers for 3 of 10 products.

    I have a manually updated quantities in Facebook for now to show product; however, this will be overwritten obviously.

    Any idea or things to try would be greatly appreciated.

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  • Hi,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with your Facebook feed.

    So when the availability is “in stock” and your inventory field is always 3 or 10 then there should not be any problem.

    Can you share the plugin debug.log with us so we can see how you have configured your product feed? Instructions on how to retrieve the debug.log can be found here: https://adtribes.io/send-your-debug-log-to-support/

    Hi,

    Assuming the issue at hand has been resolved and/or our support is no longer required we are going to close this topic for housekeeping reasons now.

    Please do not hesitate to reach out to us again whenever you need our help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Facebook Inventory 0’ is closed to new replies.

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