Facebook for woocommerce slows down the site
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Facebook for woocommerce is killing my site speed. The heaviest payload is FB… How can I solve this?
https://static.xx.fbcdn.net/rsrc.php/v3iEpO4/y1/l/en_US/_JXpCaLx7Cm.js?_nc_x=Ij3Wp8lg5Kz
134KB
https://static.xx.fbcdn.net/rsrc.php/v3iEuQ4/yl/l/en_US/T5t0AGlEJtK.js?_nc_x=Ij3Wp8lg5Kz
118KB
https://static.xx.fbcdn.net/rsrc.php/v3/yI/l/0,cross/RBny4SZJ61m.css?_nc_x=Ij3Wp8lg5Kz
104KB
https://static.xx.fbcdn.net/rsrc.php/v3ihJr4/yU/l/en_US/NClfRgJUGdC.js?_nc_x=Ij3Wp8lg5Kz
94.3KB
https://static.xx.fbcdn.net/rsrc.php/v3/yr/r/CkxGwwOF0MG.js?_nc_x=Ij3Wp8lg5Kz`And why the same scripts are repeated twice?
The page I need help with: [log in to see the link]
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Hey there!
Can you provide more specifics on this – where are you seeing that these scripts are slowing your site down? Any specific steps you can give do us to see the issue would be helpful!
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Thanks
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This reply was modified 3 years, 4 months ago by
fevered - a11n.
Hello, please check here
https://gtmetrix.com/reports/www.thegooddeal.shop/guQspVeB/
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Remote Get: ? ### Database ### WC Database Version: 5.5.2 WC Database Prefix: wp_ Total Database Size: 327.99MB Database Data Size: 261.96MB Database Index Size: 66.03MB wp_woocommerce_sessions: Data: 5.02MB + Index: 1.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.28MB + Index: 0.09MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 2.48MB + Index: 2.86MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + 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Hi there,
Thanks for your reply.
I see you do have quite a bit going on with the site. Can you perform a test with just WooCommerce and Facebook For WooCommerce active and all other plugins deactivated?
Also, can you install Query Monitor and check to see if any queries are flagged as slow? If so, I’d recommend contacting your host directly with details of that query. They can then run the query directly against your site’s database to see whether it still runs at the same speed or not.
If the query is also slow (two seconds or more) when ran against the database, that will indicate that the core issue is related to the site’s database server or configuration. In that case, the company you pay to host your site will be in the best position to help further.
Thanks!
Hello
I contacted Cloudways and we did all you suggested. Still your scripts are present duplicated.
As soon as I disable the plugin, the site gos A++, then goes back to B, and the speed test is worseHi @thegooddealshop,
Thanks for giving that a go. We haven’t had any recent reports similar to what you mention with scripts from the Facebook plugin being duplicated, so I’m wondering if there might be something wrong with this particular plugin installation.
Before exploring that though, with help from Cloudways, who I take it is your hosting provider, can you point us to the exact scripts that are being duplicated?
https://static.xx.fbcdn.net/rsrc.php/v3iEuQ4/yl/l/en_US/T5t0AGlEJtK.js?_nc_x=Ij3Wp8lg5Kz
118KBhttps://static.xx.fbcdn.net/rsrc.php/v3/yv/l/0,cross/d0wuhM7orWC.css?_nc_x=Ij3Wp8lg5Kz
104KBhttps://static.xx.fbcdn.net/rsrc.php/v3ihJr4/yU/l/en_US/NClfRgJUGdC.js?_nc_x=Ij3Wp8lg5Kz
Is repeated 3 times.
As soon as I disable the plugin, they all are gone. So is the plugin creating the 3 duplicates.Is there a method to merge all 3? deduplicate?
Thanks
Hey @thegooddealshop,
Appreciate your patience here. I’m having trouble seeing the 3 duplicates of the scripts you mentioned though:
Link to image: https://d.pr/i/q2PvR3If you’ll help point us towards how we can replicate that, it would be very much appreciated.
Also, when you ran tests with Cloudways, did you try switching to a default theme like Storefront?
Another thing I’m thinking of is if you may have installed the Facebook pixel before through some other way, either manually in your site’s header or through a different plugin. Do you know if that may have been the case?
https://gtmetrix.com/reports/www.thegooddeal.shop/L5DVupzV/
GtMetrix keeps reporting it triplicaded
Thank you for that GTmetrix report link! I searched the scripts you referred to using that report’s built-in filters, and each of them is only appearing once:
Link to image: https://d.pr/i/UHhC11Apart from the less than stellar grades the report is giving too, have you noticed a considerable drop in loading speed when the Facebook plugin is active?
Just for additional context, automated site performance tools give general recommendations. They are useful in identifying some best practices and opportunities for increased site speed, but often don’t take into account specific software platforms or things that are required to keep your site looking and running well.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Hello,
The problem with the FB script continues.
s far as I have researched is the Pixel Id called few times.
I have not installed the FB Pixel anywhere else but your plugin to avoid duplicities.URL TRANSFER SIZE https://908038.smushcdn.com/2188574/wp-content/uploads/2021/01/kirsty-tg-LCtc9qhBXoQ-unsplash-scaled.jpg?lossy=1&strip=1&webp=1 206KB https://static.xx.fbcdn.net/rsrc.php/v3iEpO4/yb/l/en_US/DzmGxZtH0Ll.js?_nc_x=Ij3Wp8lg5Kz 134KB https://www.gstatic.com/recaptcha/releases/tFhBvPrftr7Y91fo1S1ASkA6/recaptcha__en.js 133KB https://www.gstatic.com/recaptcha/releases/tFhBvPrftr7Y91fo1S1ASkA6/recaptcha__en.js 133KB https://static.xx.fbcdn.net/rsrc.php/v3irWp4/yY/l/en_US/xQPwhEXxJTk.js?_nc_x=Ij3Wp8lg5Kz 118KB https://www.paypal.com/sdk/js?client-id=Af6zRapg9iUjuHl_HmB3jwkUcEaIg3173AlbaITSxZ155MANb4f6PlYqYZxXkUuspygl7nSOmuGIPJ4A¤cy=AUD&integration-date=2020-10-15&components=buttons,messages&vault=false&commit=false&intent=capture&disable-funding=card&enable-funding=venmo,paylater 114KB https://static.xx.fbcdn.net/rsrc.php/v3/yb/l/0,cross/t0LrykWoAwT.css?_nc_x=Ij3Wp8lg5Kz 105KB https://static.xx.fbcdn.net/rsrc.php/v3ihJr4/yj/l/en_US/18Rv_EmD7t_.js?_nc_x=Ij3Wp8lg5Kz 94.3KB https://static.xx.fbcdn.net/rsrc.php/v3/yi/r/ky6FWSyPINF.js?_nc_x=Ij3Wp8lg5Kz 81.3KB https://908038.smushcdn.com/2188574/wp-content/uploads/2021/02/BBQ-Range.png?lossy=1&strip=1&webp=1 78.8KB
Its being called 4 times….
Also,
I checked FB and it says thisHow to fix the issue You'll need to use the solution below to fix the issue. Once you've fixed the issue in your website code you can mark it as resolved. This will move it to the Previously Detected section. If the issue is found again after 3 days it will move back to the Active section. To prevent this, make sure you use the same deduplication key for identical ViewCategory events received by both your pixel and the Conversions API. To change deduplication keys for pixel events, edit your website's source code. For the Conversions API, go to the Graph API Explorer or your server terminal
I am lost…
Hello @thegooddealshop,
This is definitely a tricky one to diagnose, I’m sorry that you’re still having these problems.
We’d like to take a closer look at the issue. Could you please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there. Thanks for your patience so far!
Hello,
I have been looking into this still.
I know is the messenger creating this multiple request, and according to Google we should create a FACADE to avoid loading the scripts until the user click on it.
After several days I have researched about it, but it has been a little too complicated. Do you have a solution for this? I prefer NOT to have forms in the website, and have the Messenger Chat, but if it creates a problem on speed, I will have to disable it.
Can we find a workaround?
Hi @thegooddealshop,
Please follow @lioneldaniel instructions above to open a ticket and include a link to this thread.
Looking forward to reading from you there.
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