facebook for woocommerce plugin not syncing data on facebook

I’m having the same issue, not everything is syncing, plus all my products are showing out of stock. All of them. I have variable products. And, the Categories are also not syncing – not syncing description changes and not all the products in those categories are appearing. There was an update 4 days ago and another one 11/30/2022. I’m wondering if the issue is related to those updates. It was previously working and not sure when it stopped working, other than I haven’t been getting any orders from my Facebook shop.

• This reply was modified 2 years, 3 months ago by Gabby.

Hi @kkctest2704

Thanks for reaching out and I apologize for the delayed response.

I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Hi @elcheapoflags

I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

Additionally, please include the items I requested above as well.

We’ll be more than happy to help there ??