• Resolved aristotelisj

    (@aristotelisj)


    WooCommerce version: 5.1.0
    WordPress version: 5.7.1
    Facebook for WooCommerce: by Facebook – 2.3.5

    Also I checked my whitelisted domains (created automatically by the plugin) on the FB page and they are correct.
    1. https://www.mydomain.com
    2. https://www.facebook.com

    Facebook for Woocommerce – When I enable messenger from the plugin settings, :
    1. it appears on Chrome Windows.
    2. nothing on Chrome Windows Incognito which shows console error: Refused to frame ‘https://www.facebook.com/’ because an ancestor violates the following Content Security Policy directive: “frame-ancestors https://www.facebook.com”.
    2. nothing on Chrome Android.
    3. nothing on Firefox Android.
    4. nothing on Firefox Windows.
    FF Windows also has notices:

    Feature Policy: Skipping unsupported feature name “encrypted-media”. xfbml.customerchat.js:189:1086
    Feature Policy: Skipping unsupported feature name “encrypted-media”. xfbml.customerchat.js:189:1170
    Feature Policy: Skipping unsupported feature name “encrypted-media”. xfbml.customerchat.js:189:1184
    Feature Policy: Skipping unsupported feature name “encrypted-media”. xfbml.customerchat.js:189:1348
    Some cookies are misusing the recommended “SameSite“ attribute 2
    Cookie “_fbp” will be soon rejected because it has the “SameSite” attribute set to “None” or an invalid value, without the “secure” attribute. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite 733780907287962:25:5381
    Cookie “_fbp” will be soon rejected because it has the “SameSite” attribute set to “None” or an invalid value, without the “secure” attribute. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite

    I managed to inspect the contects of the “#fb-root iframe” on firefox windows:

    Firefox Can’t Open This Page
    To protect your security, www.facebook.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.
    Learn more…
    Report errors like this to help Mozilla identify and block malicious sites
    I used this CSS to display the above contents:
    #fb-root {
    position: absolute;
    top: 100px;
    left: 100px;
    }
    
    #fb-root .fb-customerchat {
    position: absolute;
    top: 100px;
    left: 100px;
    width: 500px;
    height: 500px;
    
    }
    #fb-root span {
    width: 500px !important;
    height: 500px !important;
    }
    #fb-root iframe {
    visibility: visible !important;
    width: 500px;
    height: 500px;
    }

    Need some help please.
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter aristotelisj

    (@aristotelisj)

    It looks like the plugin is not loading at all, because the FB Page it is connected to is unpublished. If the FB Page is not accessible to the user, the plugin will not load either. You can publish your Page via the Page settings panel.
    Hope this clarifies things!
    Facebook Team

    It is weird that Chrome was showing the bubble anyway!
    Happy this mystery is solved.

    Plugin Support AJ a11n

    (@amandasjackson)

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Facebook for Woocommerce – messenger appears only on Chrome Windows’ is closed to new replies.