Facebook for Woocommerce error

Hey there @speedy1010!

Could you please uninstall the Facebook for WooCommerce app using the uninstall button and then delete the plugin.

Then remove the app on Facebook by following the instructions here.

Once you have done the above steps, then install Facebook for WooCommerce app and setup up the app following the instructions here.

Ideally, that should fix the issues. Do keep us posted on how these steps work out for you.

@simplysaru tried this and still get the error

Hi @speedy1010,

First, make sure you’re updated to the latest version of the “Facebook for WooCommerce” plugin.

Then, at the connection step “What is Woocommerce Integration allowed to do” make sure all fields are enabled. Facebook recently updated its settings to toggle “Manage your business” permission to Off by default.

If none of those things work, as the error that you’re seeing isn’t very informative, we have a snippet that will give us some additional error information. This should give us a better indication as to what might be happening here.

Can you please add the following snippet to your site and attempt to connect to Facebook again? If you aren’t familiar with adding custom code to your site, here is some information as to how to do it. We recommend the free Code Snippets method.
You can view the snippet here:


add_filter( 'wc_facebook_connection_proxy_url', function() { return 'https://wc-connect-test.skyverge.com/auth/facebook/'; } );


Once the snippet is in place and you have had a chance to try to connect to Facebook again, would you please send us a screenshot or text of any additional error messages that show?