Facebook for WooCommerce connection issue

  • Resolved aglaiasrl

    (@aglaiasrl)


    4 years, 5 months ago

    I’ve already try several times to reconnect my website with WooCommerce with Facebook, everything seems to go fine, it appears a new window with the confirmation message and a button to go back ot my site. when I click the button the page loads in a wrong way and every time I login into my backend website I have the followinf message “Heads up! You’re ready to migrate to a more secure, reliable Facebook for WooCommerce connection. Please click here to reconnect!”

Viewing 2 replies - 1 through 2 (of 2 total)
  • Steve

    (@skyvergesteve)

    Hey @aglaiasrl

    Thanks for contacting us about Facebook for WooCommerce! I am happy to help out ??

    Just to clarify, when you try to connect, the new window appears asking if you want to migrate. Once you click the button, you mentioned that the page loads in a wrong way. Can you please give me some more details on this? Is the new window just closing, are you being directed to another page, are there any errors?

    Any additional details will help to determine what the issue might be here ??

    Cheers,
    Steve

    Steve

    (@skyvergesteve)

    Hey @aglaiasrl ,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Cheers,
    Steve

Viewing 2 replies - 1 through 2 (of 2 total)
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