Facebook feed stopped working – Code 10

  • Resolved halj78727

    (@halj78727)


    6 years, 1 month ago

    FTS has been working well for months or years. Suddenly it stops working and shows this error:
    Error: (#10) To use ‘Page Public Content Access’, your use of this endpoint must be reviewed and approved by Facebook. To submit this ‘Page Public Content Access’ feature for review please read our documentation on reviewable features: https://developers.facebook.com/docs/apps/review.
    Type: OAuthException
    Code: 10

    My Access token is working: 835978876438180|uWkLEjDHRvMdPJVnVMAiIqLnuj0

    The shortcode is in a widget and is: [fts_facebook type=page id=lwvaustinarea posts=3 height=500px posts_displayed=page_and_others]

    ### Begin System Info ###
    SITE_URL: https://lwvaustin.org
    Feed Them Social Version: 2.6.2

    — WordPress Configuration:
    WordPress Version: 5.0.3
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: Education Child Theme 2.0.1
    PHP Memory Limit: 256M
    WP_DEBUG: Disabled

    — Webserver Configuration:
    PHP Version: 7.0.33
    Web Server Info: apache

    — PHP Configuration:
    Safe Mode: No
    Upload Max Size: 64M
    Post Max Size: 64M
    Upload Max Filesize: 64M
    Time Limit: 30
    Max Input Vars: 1000
    Allow URL File Open: On (1)
    Display Erros: On (1)

    — PHP Extensions:
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — FTS Settings->Global Options:
    Cache time: 1 Day (Default)

    — Active Plugins:
    Advanced Image Styles: 0.4.1
    AIOWPS Country Blocking Addon: v2.6
    All In One WP Security: 4.3.8.3
    Better Search Replace: 1.3.2
    Collapse-O-Matic: 1.7.9
    Display Widgets: 2.7
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.6.2
    Genesis Layout Extras: 2.1.1
    Genesis Simple Edits: 2.2.1
    Genesis Simple Sidebars: 2.1.0
    Google Analytics Dashboard for WP (GADWP): 5.3.7
    Google Apps Login: 3.2
    Google Drive Embedder: 5.0
    Google XML Sitemaps: 4.1.0
    Gravity Forms: 2.4.5
    Gravity Forms Constant Contact Add-On: 2.2.2
    Gravity Forms PayPal Standard Add-On: 3.1
    Gravity Forms Toolbar: 1.7.0
    Gravity PDF: 5.1.3
    Instagram Feed: 1.10.2
    iThemes Boom Bar: 1.1.3
    Max Mega Menu: 2.5.3.2
    Really Simple SSL: 3.1.3
    Responsive WordPress Slider – Soliloquy Lite: 2.5.4
    Scroll to Anchor: 0.6.0
    Simple Custom CSS: 4.0.1
    Simple Social Icons: 3.0.0
    Snapshot Backup: 2.1.1
    Soliloquy: 2.5.6
    Soliloquy – CSS Addon: 2.2.1
    Theme Check: 20160523.1
    TinyMCE Advanced: 5.0.1
    Today’s Date: 1.0
    WP Better Attachments: 1.3.11
    WP Database Backup: 5.0
    WP Google Maps: 7.11.02
    WPSSO Core Pro [Main Plugin]: 4.22.0
    WPSSO Ridiculously Responsive Social Sharing Buttons Pro: 1.13.4
    WPSSO Schema JSON-LD Markup: 1.38.2
    WPSSO Update Manager: 1.17.1
    WP Super Cache: 1.6.4

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: Yes
    Twitter Consumer Key: No
    Twitter Secret: No
    Twitter Token: No
    Twitter Token Secret: No
    Pinterest Token: No
    Instagram: No
    YouTube: No

    — FaceBook & Twitter Date Format and Timezone

    Date Format: M j, Y @ g:ia
    Timezone: America/Chicago

    — Hide Facebook Images in Posts:

    Hide: No

    — Hide Facebook Error Handler:

    Hide: No

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    Fix: No
    ### End System Info ###

    I have deleted the cache.

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter halj78727

    (@halj78727)

    To add to the info above:

    Facebook for Developers / App Review / My permissions indicates I have email and public_profile permissions already. Do I need to request other permissions?

    Plugin Author slickremix

    (@slickremix)

    Thanks for using our plugin for so long!

    Facebook made major changes a while back… the whole privacy issue that went down with cambridge, so they made a bunch of changes that now require a bunch more special permissions to show your feed. The only way now to get your feed up and running is to click the button on the Facebook options page of our plugin to get an access token. What you have in place now is an APP ID and unfortunately those do not work anymore because you APP needs to go through a review process. Quite a pain, took us over 30 days to get approved.

    Thread Starter halj78727

    (@halj78727)

    Wow! Why did I not hear about this earlier?!? I mean, I did hear some things from Facebook, but had no idea what, as a practical matter, that meant for this plugin. I was certain that if it really made a difference, we’d hear something from you.

    Anyway, water over the dam.

    I clicked the button and got the new Page ID and Access Token. I generated the new (lengthy) shortcode and pasted it into the widget. And it works!

    But you said I need to get additional permissions and go through another review process. What are the permissions I need? (I miss-stated above. I currently have email, public_profile, and user_friends on the FTS Social Feed app.)

    Thank you.

    Plugin Author slickremix

    (@slickremix)

    We sent out emails, made facebook posts and even made a blog post and then created a sticky post in the forum here letting everything know. Unfortunately we’re not advising people how to create and get permissions for your own app anymore because the process is to lengthy and seems to be changing often. Stoked though you got the access token working, thanks for continuing to use our plugin ?? Have a great week ahead.

    Spencer

    Thread Starter halj78727

    (@halj78727)

    Sorry I missed all those efforts for communication.

    I’m really confused about the permissions, though. And it is really Facebook’s problem, I think. They are treating this like I wrote the app and know what is going on behind the scene, but I have no idea what permissions the plugin requires. Why doesn’t Facebook get that answer once from you, the author, so that all your users who are simply using a plugin don’t have to request things they know nothing about.

    If you tell me the permissions required, I think I can do the mechanics to work through the Facebook developers labyrinth.

    Thanks, Spencer!

    Thread Starter halj78727

    (@halj78727)

    Oops! So I guess the only permission in question is that user_friends needs to be re-authorized/reviewed. And submitting that for review asks a bunch of questions which I have no idea how to answer. Why is this so complicated?

    I searched for info on FTS and user_friends permission and came up with noting useful. Can you please point me to the info you referenced earlier?

    Thanks.

    Plugin Author slickremix

    (@slickremix)

    Here is a pic of the permissions etc we have on our app. Good luck, it took over a month for us to get approved too so don’t hold your breath ??

    https://www.slickremix.com/wp-content/uploads/2019/02/Screen-Shot-2019-02-06-at-12.06.49-PM.png

Viewing 7 replies - 1 through 7 (of 7 total)
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