Facebook feed shows deleted posts?

  • Resolved braunsch

    (@braunsch)


    4 years, 5 months ago

    I am feeding posts from my Facebook group to my website. Interestingly, if I delete a post from the group page, it still shows up in the feed.
    Example: I was experimenting with a feed going the other direction (from my site to the Facebook group). While doing so, I sent multiple versions of the same post to Facebook. In Facebook, I deleted all posts but the last one – yet: In the SmashBallon Facebook feed, I now have seven variations of the same post (the current one and all the deleted ones).

    In this case, it’s not bad – because the posts are all mine – but if someone posts something offensive to the group and it gets pulled into my website: I want it to disappear from my site after I deleted it on FB

    What can be done to make the plugin not pull deleted posts anymore?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @braunsch,

    Thank you for reaching out to us. As we will need access to your system info, can you open a support request on our site here so we can better assist you with this?

    Many thanks, hope you are having a great night!

    I’m having the same issue. Posts that are deleted still appear in the feed. Suddenly I am having URL issues too.

    Thread Starter braunsch

    (@braunsch)

    Here is what came out of my, inquiry – quoting what Smash Balloon told me:

    The Facebook API has a bug which is causing deleted posts to still show up. Unfortunately, there is nothing in the API that indicates the post has been deleted so our plugin has no way of knowing it has been deleted. There is currently a bug report open with Facebook regarding this issue which we are monitoring.

    They hinted that it would require some code to list posts that should be suppressed (the list you’d probably have to update every time this happens).

    Thanks, for the time being I’m going to edit offensive posts and put (deleted) in the copy, and make the plugin ignore posts that have (deleted) in them. I guess that’s one workaround.

    Edit – I tried this using square brackets (i.e. [deleted]) and it broke the page. I suppose I should have realized that might be a problem given the way WordPress handles shortcodes etc. I switched to using regular parentheses and it seems to be an optional workaround – edit the post in question, put (deleted) in it, save it, then delete the post. Add (deleted) as a filter for excluded items.

    • This reply was modified 4 years, 4 months ago by braddemers.
    Thread Starter braunsch

    (@braunsch)

    That sounds like a great idea. One only needs to remember to edit the post before deleting it…
    Which I of course can’t do with those that I already deleted…

    Plugin Author smashballoon

    (@smashballoon)

    Hey guys,

    Thanks for your patience on this. It’s being caused by a bug in the Facebook API (here’s the bug report for it) and so we’re at Facebook’s mercy while we wait for them to implement a fix.

    If using the Pro version you can filter posts out based on text or hashtags in the post (so even if you deleted it you could copy a unique phrase from that post to filter it out), or you can use CSS to hide specific posts based on their ID in either the free or Pro version.

    To do this, you’d just need to right click on a post and select “Inspect element” and then grab the ID (screenshot). Then you can add it to a snippet in the following location: Facebook Feed > Customize > Misc > Custom CSS:

    #cff #cff_410484879066269_2854845501296849 { display: none; }

    John

    • This reply was modified 4 years, 4 months ago by smashballoon.
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Facebook feed shows deleted posts?’ is closed to new replies.