Facebook feed not working anymore

  • Resolved jeriko01

    (@jeriko01)


    6 years, 3 months ago

    Hi,
    facebook feed stopped to work with this below message:
    <<#190 – Error validating application. Invalid application ID.>>

    I tried to troubleshoot without success. In particular in plugins option “Facebook Option”, inserted again Facebook ID and regenerated thhe Token logging via the button: the token was the same. Then I regenerated the shortcode for my page and pasted into the page instead of the old one. Unfortunately the result is the same.

    Below System Info, need also short code?

    ### Begin System Info ###

    SITE_URL: https://www.lacollinadeglistivali.it
    Feed Them Social Version: 2.4.7

    — WordPress Configuration:

    WordPress Version: 4.9.8
    Multisite: No
    Permalink Structure: /index.php/%year%/%monthnum%/%day%/%postname%/
    Active Theme: Tempera 1.6.2
    PHP Memory Limit: 256M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 5.5.38
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 25M
    Post Max Size: 25M
    Upload Max Filesize: 25M
    Time Limit: 360
    Max Input Vars: 1000
    Allow URL File Open: On (1)
    Display Erros: On (1)

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — FTS Settings->Global Options:

    Cache time: 1 Day (Default)

    — Active Plugins:

    Cryout Serious Theme Settings: 0.5.9
    Disable Comments: 1.7.1
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.4.7
    NextGEN Gallery: 3.0.6
    ThemeGrill Demo Importer: 1.4.3

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: Yes
    FB App ID for Like Button: No
    Twitter Consumer Key: No
    Twitter Secret: No
    Twitter Token: No
    Twitter Token Secret: No
    Pinterest Token: No
    Instagram: No
    YouTube: No

    — FaceBook & Twitter Date Format and Timezone

    Date Format: one-day-ago
    Timezone: No

    — Hide Facebook Error Handler:

    Hide: No

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    ### End System Info ###

    • This topic was modified 6 years, 3 months ago by jeriko01.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jeriko01

    (@jeriko01)

    Hello, can someone support?

    Plugin Author slickremix

    (@slickremix)

    Thanks for all the info and sorry for the delay.

    Go to your facebook account and delete the slickremix app here https://www.facebook.com/settings?tab=applications Then click the button again on our plugin to get a new token. Empty the cache from our plugin afterwords too from the Settings > Global Options page. Let me know how that goes.

    Spencer

    Thread Starter jeriko01

    (@jeriko01)

    Hello,
    thanks for reply.

    I tried suggested steps (in the same order),now the buttone “Login and get my access token” seems not working anymore, more in details: facebook login page appears, i can login, skip the SlickRemix authorization for content management, the popup “waiting for retrieving access token” appearing and then automatically back to the plugin page but ID and Token fields are empty.
    In facebook account/options I can see that SlickRemix application has been added.

    Rgds,
    E.

    Plugin Author slickremix

    (@slickremix)

    Closing this ticket as you are being assisted through our support ticket system now.

Viewing 4 replies - 1 through 4 (of 4 total)
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