• Resolved swac

    (@swac)


    Hi guys,

    Our facebook events feed seems to have stopped working again. It was working fine, but has stopped some time in the last week (I think). The feed is just totally blank.

    The page we’re trying to feed events from is: https://www.facebook.com/South-Wagga-Anglican-Church-1013435592071908/

    We’re using an access token, and the settings page indicates that it’s working correctly:
    South Wagga Anglican Church
    Your Access Token is now working! Generate your shortcode on the settings page.

    The shortcode we’re using is:
    [fts_facebook type=events id=1013435592071908 posts=20 title=no title_align=left description=yes words=45 popup=no]

    The systeminfo page is:
    ### Begin System Info ###

    SITE_URL: https://swac.church
    Feed Them Social Version: 2.4.0

    — WordPress Configuration:

    WordPress Version: 4.9.5
    Multisite: No
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Active Theme: Maranatha 1.5.2
    PHP Memory Limit: 268435456
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 7.1.16
    Web Server Info: LiteSpeed

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 64M
    Post Max Size: 64M
    Upload Max Filesize: 64M
    Time Limit: 300
    Max Input Vars: 1500
    Allow URL File Open: On ()
    Display Erros: N/A

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — FTS Settings->Global Options:

    Cache time: 10 Seconds (for testing only)

    — Active Plugins:

    Akismet Anti-Spam: 4.0.3
    All In One SEO Pack: 2.5
    Church Content: 1.8
    Contact Form 7: 5.0.1
    Disk Usage Sunburst: 1.0.7
    Duplicate Page: 2.6
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.4.0
    Feed Them Social Premium: 1.7.3
    Insert Headers and Footers: 1.4.2
    Maintenance Mode: 3.5
    Really Simple SSL: 2.5.26
    Regenerate Thumbnails: 3.0.2
    Simple Page Sidebars: 1.2.0
    UpdraftPlus – Backup/Restore: 2.14.5.24
    Wordfence Security: 7.1.3

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: Yes
    FB App ID for Like Button: No
    Twitter Consumer Key: No
    Twitter Secret: No
    Twitter Token: No
    Twitter Token Secret: No
    Pinterest Token: No
    Instagram: No
    YouTube: No

    — FaceBook & Twitter Date Format and Timezone

    Date Format: one-day-ago
    Timezone: Australia/Hobart

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    Fix: No

    — Load More Options:

    Override: No

    — Premium Extensions:

    Premium Active: Yes

    ### End System Info ###

    The page I need help with: [log in to see the link]

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