Facebook feed not working

Hi @raidje,

Hope you are doing well. Sorry to hear that you are facing issues with the Facebook Feed widget.

It seems your access token has already expired. You can check whether your access key is expired or not from here. You can extend your access token by following this doc.

Hope your issue will be fixed. If still, you are facing any issues, you can reach our team here. They will check and help you to fix it, don’t worry.

Thanks and have a good day!

my access token is still valide, i created the app yesterday, i puted it in “live” mode and i extended my assess token….

so i don’t understand….

Hi @raidje,

Thanks for your update. It seems really very strange.

Please open this link and paste your access token here. And click on the Get Credentials button and retry with the page ID and access token you will get here. Hope your issue will be fixed.

If still, you are facing any issues, you can reach our team?here. They will check and help you to fix it, don’t worry.

Let me know how it goes. Thanks!

Hi,

i found the issue, i was misunderstood, i didn’t generate credentials, i was using the facebook page id and the access token from facebook page directly in elementor whithout generate credentials….
Anyway it works now.

thank you you can close the ticket

• This reply was modified 2 years, 1 month ago by raidje.

Hi @raidje,

Good to know that your issue gets fixed. Thanks for your valuable update. I am closing this topic.

Have a good day!