• Resolved JimGasperini

    (@jimgasperini)


    Hello-
    Continuing a conversation begun in another thread.

    We have been using this plugin for a couple years.
    We are now upgraded to 2.5.6

    It no longer functions for Facebook. All that displays where FB should be embedded is either blank space or “LIKE – You and 888 others like this.” In FB Settings our Access Token is there, but the Page ID field is empty.

    As requested, I emptied the plugin cache, but the problem persists, on two pages:
    https://uucb.org/ (in a widget in a sidebar, lower right)
    https://uucb.org/about-us/social-media/
    The shortcode used is the same on both:[fts_facebook id=uuberkeley posts_displayed=page_only type=page]

    Note that on the second page, the fts_ shortcode for Twitter displays as expected, through a widget in the right sidebar.

    ### Begin System Info ###
    SITE_URL: https://uucb.org
    Feed Them Social Version: 2.5.6

    — WordPress Configuration:
    WordPress Version: 4.9.8
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: UUA Congregations Child Theme 1.0
    PHP Memory Limit: 768M
    WP_DEBUG: Disabled

    — Webserver Configuration:
    PHP Version: 7.0.32
    Web Server Info: apache

    — PHP Configuration:
    Safe Mode: No
    Upload Max Size: 128M
    Post Max Size: 128M
    Upload Max Filesize: 128M
    Time Limit: 120
    Max Input Vars: 3000
    Allow URL File Open: On (0)
    Display Erros: N/A

    — PHP Extensions:
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — FTS Settings->Global Options:
    Cache time: 1 Day (Default)

    — Active Plugins:
    amr shortcode any widget: 3.6
    BackWPup: 3.6.1
    Better Search: 2.2.0
    Blighty Explorer: 2.2.1
    Category Posts Widget: 4.8.5
    CPT Bootstrap Carousel: 1.9.1
    Custom Sidebars: 3.2.1
    Duplicate Page: 2.7
    Dynamic Dates: 2.0.5
    Easy Custom Sidebars: 1.0.9
    Enable Media Replace: 3.2.7
    Event Calendar Newsletter Pro: 2.9.27
    Events Manager: 5.9.5
    Events Manager Pro: 2.5.1
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.5.6
    Get Widget ID: 1.1
    Gutenberg: 3.9.0
    Insert Headers and Footers: 1.4.3
    Instagram Feed: 1.10.1
    Jetpack by WordPress.com: 6.6.1
    List category posts: 0.79
    MailPoet 3 (New): 3.11.3
    Mammoth .docx converter: 1.11.0
    MCE Table Buttons: 3.3
    Media Library Assistant: 2.75
    Members: 2.1.0
    Ninja Kick: Contact Form: 3.2.6
    Page Links To: 3.0.1
    Per page head: 1.4.2
    Post Expirator: 2.3.1.1
    ReOrder Post Within Categories: 1.5.0
    SEO Redirection: 4.13
    Seriously Simple Podcasting: 1.19.12
    ShortCode Redirect: 1.0.02
    Shortcodes in Sidebar: 3.0
    Shortcode Widget: 1.5.1
    Simple Custom CSS: 4.0.1
    Simple History: 2.28.1
    SiteOrigin Widgets Bundle: 1.13.0
    Staffer: 2.1.0
    Tabby Responsive Tabs: 1.2.3
    Tag Pages: 1.0.1
    Testimonials: 1.5.4
    TinyMCE Custom Styles: 1.0.9
    UUA Services Plugin: 1.0.3
    Wordfence Security: 7.1.15
    WordPress Importer: 0.6.4
    WP FullCalendar: 1.2
    WP Meta and Date Remover: 1.7.2
    WP Rollback: 1.5.1
    Yoast SEO: 8.4
    YouTube: 12.1

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: Yes
    Twitter Consumer Key: Yes
    Twitter Secret: Yes
    Twitter Token: Yes
    Twitter Token Secret: Yes
    Pinterest Token: No
    Instagram: Yes
    YouTube: No

    — FaceBook & Twitter Date Format and Timezone

    Date Format: l, F jS, Y \a\t g:ia
    Timezone: Kwajalein

    — Hide Facebook Images in Posts:

    Hide: No

    — Hide Facebook Error Handler:

    Hide: No

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:
    ### End System Info ###

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter JimGasperini

    (@jimgasperini)

    I was able to get the feed to display as expected by rolling back to version 2.5.2

    I had to generate a new shortcode once the plugin was updated. I recommend reinstalling the latest version and trying that.

    @jimgasperini, I see your current shortcode is [fts_facebook id=uuberkeley posts_displayed=page_only type=page] but if you generate a new shortcode from Feed Them Social –> Settings the access token will now be included.

    I assume that is why former shortcodes are not functioning after the update.

    Plugin Author slickremix

    (@slickremix)

    Hey @tderouindesign,
    Thanks for helping out!

    @jimgasperini,
    Try what @tderouindesign if that doesn’t help please let us know and we will investigate further!

    Thanks,
    Justin Labadie

    I just started working on this plugin for a client, but I cannot get the feed to display. I did set up an app, generate my access token, and listed the page id as well. The error persists:

    Error: (#10) To use ‘Page Public Content Access’, your use of this endpoint must be reviewed and approved by Facebook. To submit this ‘Page Public Content Access’ feature for review please read our documentation on reviewable features: https://developers.facebook.com/docs/apps/review.
    Type: OAuthException
    Code: 10

    Do I need to get my dummy facebook app reviewed in order for this to display properly? Thanks!

    ### Begin System Info ###
    SITE_URL: https://privilegedpawsinn.com
    Feed Them Social Version: 2.6.0

    — WordPress Configuration:
    WordPress Version: 5.0
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: Primer 1.8.6
    PHP Memory Limit: 268435456
    WP_DEBUG: Disabled

    — Webserver Configuration:
    PHP Version: 5.6.30
    Web Server Info: apache

    — PHP Configuration:
    Safe Mode: No
    Upload Max Size: 64M
    Post Max Size: 65M
    Upload Max Filesize: 64M
    Time Limit: 30
    Max Input Vars: 1000
    Allow URL File Open: On ()
    Display Erros: N/A

    — PHP Extensions:
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — FTS Settings->Global Options:
    Cache time: 1 Day (Default)

    — Active Plugins:
    All In One SEO Pack: 2.10
    Custom Facebook Feed: 2.8
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.6.0
    Google Analytics: 2.1.5
    ManageWP – Worker: 4.6.3
    Page Builder by SiteOrigin: 2.9.6
    SiteOrigin Widgets Bundle: 1.13.4
    Srizon Facebook Album: 3.4.1

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: Yes
    Twitter Consumer Key: No
    Twitter Secret: No
    Twitter Token: No
    Twitter Token Secret: No
    Pinterest Token: No
    Instagram: No
    YouTube: No

    — FaceBook & Twitter Date Format and Timezone

    Date Format: one-day-ago
    Timezone: America/Chicago

    — Hide Facebook Images in Posts:

    Hide: No

    — Hide Facebook Error Handler:

    Hide: No

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    Fix: No
    ### End System Info ###

Viewing 5 replies - 1 through 5 (of 5 total)
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