Facebook does not accept feed due to backorder status

  • Resolved evalure

    (@evalure)


    6 months, 1 week ago

    Our feed has products that are being rejected by Meta because it expects “preorder” instead of “backorder”. How do we change this so that they may be accepted? Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Support mansary

    (@mansary)

    Hi @evalure

    The availability field value can be updated dynamically using a feature called Dynamic Attribute. However, this feature is not included in the free version. For more information, please contact us here.

    Thank you,

    Plugin Support mansary

    (@mansary)

    Hi,

    We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

    If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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