Facebook counts are empty

  • Hi,

    Facebook counts disappear. We have some posts with thousands of shares (see url) and none are showing the facebook share count.
    I ask for your help in order to get this issue solved.

    Thanks

    Elsa Soares

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi Elsa,

    Facebook has removed the ability to get share counts so simple share will show 0. We will be removing the count in a plugin update, though we don’t have a release timeline to share at the moment.

    In the meantime if you wish you can use CSS to hide the zero count for Facebook by going to your dashboard ==> Appearance ==> Additional CSS and use the following code:

    .share-filled .facebook .count {
    display: none;
    }

    If you would like to hide the share count for all you can use the following instead:

    .share-filled .count {
    display: none;
    }

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