Facebook conflict

  • Resolved japanoholic

    (@japanoholic)


    5 years, 1 month ago

    So lately I have had some issues when sharing my page on facebook. I finally found the culprit: Page Visit Counter. When activated this plugin makes the Facebook debug tool show these errors:

    Curl error: 28 (OPERATION_TIMEOUTED)

    The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id

    When I deactivate the plugin I only get a Facebook App ID error but atleast I can share my page. When the plugin is activated I do not get any image in my link preview and sometimes the description does not show aswell.

    • This topic was modified 5 years, 1 month ago by japanoholic.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Dotstore

    (@dots)

    Hello @japanoholic,

    Thanks for reaching out to us.

    I have reviewed your query and error but, this type of error might become once another plugin conflict with our plugin.

    So, we need to check this issue in details and for that, we need your site basic details for the troubleshooting purpose.

    Please click here to create the support ticket and our technical team will contact you within 24 hours.

    Let us know still you have any query. we are happy to help.

    Thanks,

    Plugin Author Dotstore

    (@dots)

    Hello @japanoholic,

    I hope you are fine.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
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