Facebook Comments Doesn't Work

Hi,

Not sure what you mean by "facebook comments moderation" have been stopped? Would you please explain. You can also email us in detail with problematic webpage url at support[at]heateor[dot]com
You would like to try fetching new scrape information for the webpage where you are facing the issue, from following link
https://developers.facebook.com/tools/debug/og/object/
This should resolve the issue.

Hi,

I used to receive notifications on my FB account, for the new comments of my blog. But for long time i didn’t got any notifications. So I opened the “comments moderation area” on Facebook.

In there i’ve noticed that the last comment is on April.

I double checked the settings, the ID’s, the admin numbers and i think everything is set up properly.

If you want to check the comments section of the blog: https://www.lifeadvancer.com/

It might be because of duplicate meta tags in the HTML source of your website. We noticed there are duplicate fb:app_id and fb:admins meta tags. Check out the following images:
Meta tags due to our plugin: https://tinypic.com/r/s41hts/9
Duplicate Meta tags due to other plugin: https://tinypic.com/r/29esndz/9
You need to disable those duplicate meta tags.

Hello,

I’ve checked the images.

I know where the second tags come from, they are from the share buttons plugin we use. We use this so we can show the number of FB fans on the sidebar of the article.

I can give it a try, but I think the settings of the plugin also didn’t changed. ;/

Hi again,

i founded the duplicate tags in the share buttons plugin and fixed it.

Now there are only heateor tags, but i still don’t get new comments in the “review tab” in facebook developers.

check here: https://postimg.org/image/q48uyyhmv/

good news…. today it’s working just great !! ?? tnk you for the help Heator

Now there are only heateor tags, but i still don’t get new comments in the “review tab” in facebook developers.

Whenever, you update meta tags at your website, you need to clear Facebook Meta tags cache using their debugger tool (https://developers.facebook.com/tools/debug/og/object/) OR wait till Facebook scrapper does this automatically.

good news…. today it’s working just great !! ?? tnk you for the help Heator

Great. You’re welcome ??