Facebook app review request

  • Resolved lonestaritaly

    (@lonestaritaly)


    3 years, 5 months ago

    Hello,

    Facebook wrote to me asking for information because they have to review my App which is related to wordpress login with Nextend Social Login.

    They write:
    ———————————————–
    Hi,

    In order to keep the Facebook platform and community safe, we periodically review apps for compliance. We need the following information/action from you on your app, XXXXXX (AppId: XXXXXXXXX), in order to approve your app’s continued operation on our platform.

    Platforms affected: Connect URL.

    1. Detailed instructions describing how we can access your platform to test and review. Once we are able to access your platform, the experience we test in your app should accurately reflect the experience a user has in your app.

    2. Valid credentials for us to login to your app and test/review its functionality and its use of any Facebook API integration. These credentials should be valid indefinitely to allow for future review of your app.

    Please reply to this email with the requested information/change request before 2021-10-05 12:00 PST. To ensure that we receive your response, respond directly to this email and check that our email address is in the “to” field. Note that new email addresses added using “cc” or “bcc” won’t be able to respond to this email or view any future email responses from us regarding this request. If we do not receive a response from you, your app will be subject to enforcement.

    Thank you for your cooperation in our continued efforts to keep our platform safe,

    —————

    I’ve created the test user and sent them the url for accessing my blog, but I understand that they expect me to give them more details and information, as I’ve replied but they wrote the same mail again saying they want details… but I really don’t know what else I should tell them… it’s a wordpress blog, they can just login and wander around it a bit…?

    Has anyone else had this same request from FB ? Is there a working reply that can be given to them?

    Thanks in advance.
    LoneStar

    • This topic was modified 3 years, 5 months ago by lonestaritaly. Reason: typos
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  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @lonestaritaly

    The email that you send them should contain both of the details that they requested.

    In the 1st point you should write a step by step guide that describes the way they can check your Facebook login integration. Basically it should look something like this:

    1. Go to https://example.com/wp-login.php ( instead of example.com/wp-login.php you should write the URL of the page where your social buttons appear. )
    2. Click on the “Continue with Facebook” button.
    3. A Popup will appear where you need to login with your Facebook credentials if you are not logged in already.
    4. If you haven’t Authorized the App, then you will need to Authorize it in the popup as well, with this we can get your basic profile information, email address, avatar.
    5. After the Authentication and Authorization the popup will be closed and you will be logged in. ( If you ask any extra data before the registration e.g. Terms and Conditions, or you request custom data over custom coding, then you will also need to write the steps they need to do during the registration flow. )
    6. After that the user will be logged in and the person can inspect their account details at … that was registered with the data that came from Facebook.
    7. (If logged in users have some kind of privilege – e.g. they can leave comments under your posts – then you could mention that, too so the staff of Facebook would see an example of the way logged in users can use your site.)

    Note: this is not a template, this is just a basic idea. If your site is configured the way that the login with social login needs any additional steps you need to describe that, too.

    2.)
    Send them the credentials of a test Facebook account that they can use to login to your site over your Facebook app.
    ( And as they mentioned in the email, you should keep this test Facebook account as they might use it in the future, too. )

    I hope this will help.

    Best regards,
    Laszlo.

Viewing 1 replies (of 1 total)
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