• atrium-solutions

    (@atrium-solutions)


    After the update gives an error : “Facebook API Error: {“ratings”:{“data”:[{“created_time…”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author richplugins

    (@richplugins)

    Hi,

    Could you send link to the page with an error?

    Also, please send debug information from the setting page of the plugin to support [at] richplugins.com

    Thanks!

    Thread Starter atrium-solutions

    (@atrium-solutions)

    I have already downloaded the old version of the plugin. To remove the error.

    Plugin Author richplugins

    (@richplugins)

    Can you try the latest? At the moment I can look at the error.

    Thanks!

    Thread Starter atrium-solutions

    (@atrium-solutions)

    ##########

    Plugin Author richplugins

    (@richplugins)

    Ok, I saw the error.
    The problem in the cache of the old plugin, you just need to re-connect the Facebook in the widget after installing the latest plugin (‘Log In with Facebook’ button in the widget).

    Let me know how that goes.

    Thanks!

    Thread Starter atrium-solutions

    (@atrium-solutions)

    The error did not disappear. But why do you request control of my page? And the pages that I manage?

    Plugin Author richplugins

    (@richplugins)

    >The error did not disappear.

    Even, after re-connecting the Facebook in the widget?

    >But why do you request control of my page? And the pages that I manage?

    The plugin uses a Facebook Graph API to show your FB page reviews. The Graph API requires the access token through which the plugin can get the reviews and this access_token, the plugin can get only when you allow the access of our application for your FB page.

    This is the official and only one way described on Facebook and must be pre-moderated in Facebook before the other clients can use it.

    The plugin is 100% meet all the requirements of Facebook itself to display reviews on third-party sites.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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