Facebook and Twitter Post Sharing Option is not working

Thank you for your question. Did you give those icons a sharing-function under question 2 on the plugin’s settings page?

Hello Nick.

Thanks for the swift reply.

Yes, I have selected sharing option for both.

Please check screenshot here.

Ok, could you please clear cache? By that, I mean…

– The browser cache, see https://www.solutionbay.com/solutions/dont-know-how-to-clear-the-cache-1
– Please also check if you have a cache plugin installed. If so, please disable it temporarily, and check if it’s ok now

Hello Nick,

I cleared the cache and checked. After that nothing happens when clicked on Facebook and Twitter icons.

It shows javascript:void(0)on the hover.

Also, we don’t have any cache plugin installed.

The developer says:

“The custom theme does not have wp_footer so our JS is not registered and enqueued.

Please ask the user to add wp_footer before </footer> end tag then it will be working fine.”

• This reply was modified 3 years, 3 months ago by alexsev.

Hello Alexsev,

We have done the same. Problem still persists.

Please advice.

Thanks.

We checked your website and everything seems to work.

What do you see when you hover over the Facebook and Twitter icons? There should be a tooltip with a button to share/tweet.