Facebook and twitter count not working

  • Resolved A.malakar

    (@ayushmalakar)


    4 years, 7 months ago

    I’ve recently lost all of my Facebook share count and twitter count, and can only view Pinterest count.

    One of the things I noticed was that the facebook graph API in sharing.js does not query the fields=engagement, from where the count comes from.

    Is there a way around this? Or should I update my configurations?

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  • Plugin Support supernovia

    (@supernovia)

    HI @ayushmalakar, Twitter stopped offering a count some time ago. Facebook has sometimes made changes that stopped share counts from working. If you aren’t using “official buttons” I’d try that and see if that resolves it.

    Otherwise, if you update your code as you’ve suggested, does it work for you? If so can you file details here?
    https://github.com/Automattic/jetpack/issues

Viewing 1 replies (of 1 total)
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