Woo Facebook 3.3 plugin update fail & DB update stall
-
Hi, I’m new to Woo but not WP, I’m not sure what’s happening here though; any assistance appreciated.
? Woo Facebook 3.3 plugin says it updates but stays at 3.2;
? WooCommerce says it’s updating the database in the background never completes.
If the client doesn’t use FB can I just delete the plugin? Will that allow the db to update?Log shows continuous fb plugin update errors:
2025-02-08T00:31:42+00:00 Notice Unable to detect valid feed configuration: No catalog ID
Additional context
{
"_legacy": true
}Here’s the system report if that helps ??
<br>### WordPress Environment ###<br><br>WordPress address (URL): https://sanmarcopress.com<br>Site address (URL): https://sanmarcopress.com<br>WC Version: 9.6.1<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.9.0<br>Log Directory Writable: ?<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 2 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_GB<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: LiteSpeed<br>PHP Version: 8.2.15<br>PHP Post Max Size: 2 GB<br>PHP Time Limit: 360<br>PHP Max Input Vars: 5000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.11.11-MariaDB<br>Max Upload Size: 2 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ?<br><br>### Database ###<br><br>WC Database Version: 9.6.1<br>WC Database Prefix: wp_<br>Total Database Size: 33.40MB<br>Database Data Size: 27.49MB<br>Database Index Size: 5.91MB<br>wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 0.27MB + Index: 0.34MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 0.22MB + Index: 0.20MB + Engine InnoDB<br>wp_aioseo_cache: Data: 0.08MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_aioseo_posts: Data: 0.03MB + Index: 0.02MB + Engine InnoDB<br>wp_blc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_blc_instances: Data: 0.05MB + Index: 0.05MB + Engine InnoDB<br>wp_blc_links: Data: 0.17MB + Index: 0.11MB + Engine InnoDB<br>wp_blc_synch: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_commentmeta: Data: 0.11MB + Index: 0.11MB + Engine MyISAM<br>wp_comments: Data: 0.64MB + Index: 0.10MB + Engine MyISAM<br>wp_ctf_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_ctf_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_ctf_feed_caches: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_ctf_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_ctf_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ewwwio_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_options: Data: 3.35MB + Index: 0.13MB + Engine MyISAM<br>wp_postmeta: Data: 2.34MB + Index: 0.27MB + Engine MyISAM<br>wp_posts: Data: 3.96MB + Index: 0.16MB + Engine MyISAM<br>wp_ppress_coupons: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_ppress_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_ppress_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_ppress_formsmeta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB<br>wp_ppress_meta_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_ppress_ordermeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ppress_orders: Data: 0.02MB + Index: 0.13MB + Engine InnoDB<br>wp_ppress_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ppress_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_ppress_subscriptions: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM<br>wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_usermeta: Data: 1.81MB + Index: 0.94MB + Engine MyISAM<br>wp_users: Data: 0.21MB + Index: 0.15MB + Engine MyISAM<br>wp_wc_admin_notes: Data: 0.13MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.14MB + Index: 0.14MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfauditevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfblockediplog: Data: 0.16MB + Index: 0.10MB + Engine MyISAM<br>wp_wfblocks7: Data: 0.04MB + Index: 0.03MB + Engine MyISAM<br>wp_wfconfig: Data: 2.68MB + Index: 0.02MB + Engine MyISAM<br>wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wffilemods: Data: 4.27MB + Index: 0.49MB + Engine MyISAM<br>wp_wfhits: Data: 1.58MB + Index: 0.20MB + Engine MyISAM<br>wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wp_wfknownfilelist: Data: 3.15MB + Index: 0.15MB + Engine MyISAM<br>wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wflocs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wp_wflogins: Data: 0.44MB + Index: 0.11MB + Engine MyISAM<br>wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY<br>wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfnotifications: Data: 0.04MB + Index: 0.01MB + Engine MyISAM<br>wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfsnipcache: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wfstatus: Data: 0.14MB + Index: 0.06MB + Engine MyISAM<br>wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br><br>### Post Type Counts ###<br><br>attachment: 148<br>custom_css: 1<br>et_body_layout: 9<br>et_pb_layout: 13<br>et_template: 38<br>et_theme_builder: 1<br>nav_menu_item: 38<br>page: 26<br>post: 93<br>product: 16<br>revision: 1244<br>shop_order: 37<br><br>### Security ###<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?<br><br>### Active Plugins (14) ###<br><br>All-in-One WP Migration: by ServMask – 7.89<br>Antispam Bee: by pluginkollektiv – 2.11.7<br>Better Search Replace: by WP Engine – 1.4.10<br>Broken Link Checker: by WPMU DEV – 2.4.2<br>Child Theme Configurator: by Lilaea Media – 2.6.6<br>Classic Editor: by WordPress Contributors – 1.6.7<br>Custom Twitter Feeds: by Smash Balloon – 2.2.5<br>Facebook for WooCommerce: by Facebook – 3.3.2<br>Hostinger Tools: by Hostinger – 3.0.23<br>LiteSpeed Cache: by LiteSpeed Technologies – 6.5.4<br>MainWP Child: by MainWP – 5.3.5<br>WooCommerce: by Automattic – 9.6.1<br>Wordfence Security: by Wordfence – 8.0.3<br>ProfilePress: by ProfilePress Membership Team – 4.15.21<br><br>### Inactive Plugins (1) ###<br><br>WPForms Lite: by WPForms – 1.9.3.2<br><br>### Must Use Plugins (2) ###<br><br>Affiliate Plugin: by – 1.0.3<br>ET Support Center :: Must-Use Plugins Autoloader: by Elegant Themes –<br><br>### Settings ###<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: GBP (£)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 7 KB<br><br>### WC Pages ###<br><br>Shop base: #849 - /shop/<br>Basket: #850 - /basket/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #851 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #852 - /my-account/<br>Terms and conditions: ? Page not set<br><br>### Theme ###<br><br>Name: San Marco Press<br>Version: 1.0.1591544590<br>Author URL: https://illustrata.net<br>Child Theme: ?<br>Parent Theme Name: Divi<br>Parent Theme Version: 4.27.4<br>Parent Theme Author URL: https://www.elegantthemes.com<br>Theme type: Classic theme<br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: –<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br>blockified-add-to-cart<br><br>Daily Cron: ? Next scheduled: 2025-02-08 21:52:31 +00:00<br>Options: ?<br>Notes: 227<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Complete: 823<br>Oldest: 2025-01-08 12:35:58 +0000<br>Newest: 2025-02-08 12:03:36 +0000<br><br>Failed: 9<br>Oldest: 2023-02-14 22:34:54 +0000<br>Newest: 2023-06-01 10:56:09 +0000<br><br>Pending: 1<br>Oldest: 2025-02-09 05:43:58 +0000<br>Newest: 2025-02-09 05:43:58 +0000<br><br><br>### Status report information ###<br><br>Generated at: 2025-02-08 12:14:16 +00:00<br>
The page I need help with: [log in to see the link]
Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
- You must be logged in to reply to this topic.