facebook integration error

  • Resolved Makos

    (@gbolmart)


    2 years, 9 months ago

    hi,

    i tried connecting woocomerce website to established facebook shop and getting this error message: – something went wrong – this page is unavailable at the moment – page is already associated with a commerce account and cannot be moved to a different business manager.

    please advise on how to fix this error.

    thanks,

    mo

    • This topic was modified 2 years, 9 months ago by Makos.
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  • Hi @gbolmart

    Thanks for reaching out, the error you’re receiving typically indicates the page you want to use is connected to a different business manager account with Facebook, or you’ve already connected the page to an account in the past.

    Have you connected this Facebook page to another site or account previously?

    Thread Starter Makos

    (@gbolmart)

    hi,

    i have deleted the facebook page and allowed woocommerce to make a new one via the integration.

    thanks

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