• Resolved vallesierra7

    (@vallesierra7)


    This is a great plugin, please help me with the following:
    I export orders, although I select the fields to Export, the exported file brings other additional fields.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @vallesierra7,

    Thank you for reaching out to us.

    Could you let us know what other additional fields are being exported in the exported file? By default, fields such as line_item are included in the exported file to ensure compatibility for importing.

    Thread Starter vallesierra7

    (@vallesierra7)

    The first 4 fields are fine, they are the only ones that I have demarcated and they changed the name of the column and they are the only ones that should be exported, the other fields are the ones that I indicated are generated additionally even without demarcating them.

    Nombre Email Telefono Ciudad line_item_1 line_item_2 line_item_3 line_item_4 line_item_5 Product Item 1 Name Product Item 1 id Product Item 1 SKU Product Item 1 Quantity Product Item 1 Total Product Item 1 Subtotal Product Item 2 Name Product Item 2 id Product Item 2 SKU Product Item 2 Quantity Product Item 2 Total Product Item 2 Subtotal Product Item 3 Name Product Item 3 id Product Item 3 SKU Product Item 3 Quantity Product Item 3 Total Product Item 3 Subtotal Product Item 4 Name Product Item 4 id Product Item 4 SKU Product Item 4 Quantity Product Item 4 Total Product Item 4 Subtotal Product Item 5 Name Product Item 5 id Product Item 5 SKU Product Item 5 Quantity Product Item 5 Total Product Item 5 Subtotal

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @vallesierra7,

    It seems that the additional fields you’re seeing are related to line items from the order. When line items are exported into separate columns, the plugin also generates additional fields corresponding to each line item, such as product name, ID, SKU, quantity, total, and subtotal.

    We have taken note of this feedback and will add a feature to exclude line item details in the upcoming plugin releases.

    Thread Starter vallesierra7

    (@vallesierra7)

    This would be excellent, I look forward to the next update, you are very kind, thank you

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @vallesierra7,

    We would like to inform you that we have added the feature to exclude line item details in the latest release. You can try updating to the latest version and give it a try.

    Thread Starter vallesierra7

    (@vallesierra7)

    What you are giving me is excellent news, I have made the update but other fields continue to be brought to the exported file. I have selected only 4 fields, which are the first 4 fields of the report, the other fields should not appear

    billing_first_name billing_email billing_phone billing_city line_item_1 line_item_2 line_item_3 line_item_4 line_item_5 Product Item 1 Name Product Item 1 id Product Item 1 SKU Product Item 1 Quantity Product Item 1 Total Product Item 1 Subtotal Product Item 2 Name Product Item 2 id Product Item 2 SKU Product Item 2 Quantity Product Item 2 Total Product Item 2 Subtotal Product Item 3 Name Product Item 3 id Product Item 3 SKU Product Item 3 Quantity Product Item 3 Total Product Item 3 Subtotal Product Item 4 Name Product Item 4 id Product Item 4 SKU Product Item 4 Quantity Product Item 4 Total Product Item 4 Subtotal Product Item 5 Name Product Item 5 id Product Item 5 SKU Product Item 5 Quantity Product Item 5 Total Product Item 5 Subtotal

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @vallesierra7,

    Could you please confirm if you have selected “yes” in the “Exclude line items” option in the Advanced options screen during order export? If not, you may try exporting again after selecting “yes” and see if the unwanted fields are excluded from the export file.

    Thread Starter vallesierra7

    (@vallesierra7)

    I have done what you told me and it is excellent, it shows correctly, thank you very much ??

Viewing 8 replies - 1 through 8 (of 8 total)
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