Extra gray box underneath reCAPTCHA

  • Resolved keysuck

    (@keysuck)


    6 years, 4 months ago

    I am unsure if this is an issue from Google or Contact Form 7. Whenever I add reCAPTCHA on my form, I get an extra gray box underneath reCAPTCHA checkbox. The box disappears if I disable/remove reCAPTCHA from the form. Could you please visit the URL and possibly suggest a solution to this problem?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme (Twenty Seventeen).

    Russell

    (@russellcunning)

    I’m getting the same thing – what appears to be a text box beneath reCAPTCHA. Changing theme to 2017 doesn’t get rid of it.

    • This reply was modified 6 years, 4 months ago by Russell. Reason: Forgot to add about 2017 theme also having same problem
    Thread Starter keysuck

    (@keysuck)

    I also noticed an error message from Google reCAPTCHA as follows:

    We detected that your site is not verifying reCAPTCHA solutions. This is required for the proper use of reCAPTCHA on your site. Please see our developer site for more information.

    I am unsure if this is relevant to this issue, but besides the gray box my reCAPTCHA is set to invisible yet once I select the checkbox I get the image reCAPTCHA popup. I am certain both the site and secret keys are properly issued an integrated on the WP site.

    Thread Starter keysuck

    (@keysuck)

    I disabled all plugins and restored one by one to find any conflicts between CF7 and others. Fist off, the gray box disappeared as soon as the plugins are disabled. I believe I enabled all of the required plugins and the gray box did not reappear in every plugin activation. The gray box appeared when I imported theme styles from the other development site and I guess there was some glitch along the way. Anyway, thanks for your advice.

Viewing 4 replies - 1 through 4 (of 4 total)
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