Extra field not shown in email

  • Resolved Poiter

    (@poiter)


    5 years, 8 months ago

    Hi,
    Thanks for the great plugin.

    I’ve added an extra field for the housenumber. Works fine and shows as extra field in the order, but it’s not shown in the admin and customer e-mail. Customers are confused and sending e-mails telling the housenumber isn’t in the order e-mail.
    So how can I show the housenumber in the order e-mails?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    We believe that you would like to show the custom fields created using our plugin in the order email.

    Could you please confirm whether you have enabled the option “Display in Emails” while creating the field. If not, please enable it. After enabling, once you place the order, the value provided in the custom field will be available in the email.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved now. We are going to mark this thread as resolved.

    You can reopen this thread if you are facing any issues.

    Thank you!

    Im having issue as well but I do not see anywhere to mark for it to show in email

    nvm i figured it out

    Plugin Author ThemeHigh

    (@themehigh)

    @bigernstv We are glad to hear that your issue is resolved now ??

Viewing 5 replies - 1 through 5 (of 5 total)
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