External pictures problem

You can use any images which are reachable by URL. For example, here is a URL for an image on your server which could be used in a timeline:
https://www.ferentino.org/wp-content/uploads/2014/06/irzio-257×[email protected]

So, with WordPress, especially, you can simply go to the WordPress “Media Library” and use “Add New” to upload images which are intended for use with your timeline.

Once you’ve done that, if you click on the image, you’ll see a page labeled (in English) “Attachment details” Among those details is one labeled “File URL:”. Copy the URL, or click the “Copy URL” button, and paste that into the Media cell for your Google Sheet for the appropriate event.

I have done everything indicated but … the page remains in Timeline Loading and nothing happens…
What can I do?

I am not seeing what you describe. When I visit https://www.ferentino.org/storia/in-breve/ the timeline appears to load as expected.

Hi, I’m sorry but I didn’t specify that I use two sites, one normal and one as a test area. The first ferentino.org is the normal one while the second, ferentino.eu, is the test site. This morning I updated to Ver. 3.8.5.0 and I have problems on both. ferentino.org no longer displays anything (https://www.ferentino.org/storia/in-breve/) while on the test site (https://www.ferentino.eu/storia/in-breve/) it gives the error “Timeline configuration has no events” …
Of course, at this point, I should go back to the previous version but, I stay on the update to allow you to do the checks …
Thank you

for https://www.ferentino.org/storia/in-breve/ the TimelineJS code is not being loaded.

on the EU site, there’s a line (line number 983):
<script type=’text/javascript’ src=’https://www.ferentino.eu/wp-includes/js/wp-embed.min.js?ver=5.5.1&#8242; id=’wp-embed-js’></script>

Your .org site ends hundreds of lines before that.

The plugin is working as expected on my test WordPress site as well, so I’m not sure I can help troubleshoot that issue.

Regarding the error on the EU site: there is a comment at the top of the JSON file, but the JSON file format does not support commenting:
https://www.ferentino.eu/mappa_odierna/storia_inbreve_ferentino.json

The .org version does not have the comment: https://www.ferentino.org/mappa_odierna/storia_inbreve_ferentino.json

please remove the comment and let us know if that solves the EU issue.

Hi sorry to bother you but nothing changes.

ferentino.eu
In Page with Error I removed the comment and nothing works

ferentino.org
In Page with old Ver. 3.7.9.0 I went back to version 3.7.9.0 and everything works

I don’ t understand

• This reply was modified 4 years, 5 months ago by mrzpro.

right now I get 404 errors for both links.

Certainly, if things work with an older version of the plugin, we’d like to understand why, and, if there’s something we need to do, to fix it.

I realize now that you’re using JSON. If you’re using JSON from the original version of timeline, you will need to add version="timeline2" to your shortcode as that is no longer the default. This is mentioned in the blog post but I’d understand if you didn’t read that!

Remember that we were expecting that Google Sheets would not be working for anyone this week, and people using Google Sheets and, by default, timeline2, would have nothing at all working. The old version of Google Sheets works with the new Timeline code, but the old version of JSON does not work with the new Timeline code.

Our assumption was that the number of WordPress users using the previous version JSON, is the smallest set of the user community, but that doesn’t mean they (you, maybe?) aren’t out there…

Hi,
I am working on the new version and in some respects, once you download the google sheet template, it is easier. Unfortunately, however, I find some inconveniences / problems, the images are not displayed if (discovered by chance in checking if the link was correct) before I do not view them independently on another page of the browser.
Could it be my problem?
Can you see them?
The link of the page is Work in progress
As for the CSS, I saw that the background color is foreseen on the sheet but, have all my settings on the external CSS become useless?
Do I have to put them on your Preview page?
It’s not very clear…
Thanks in advance

Hi, sorry to bother you but is it possible to have an answer?

Apologies. I should state that, by far, our preferred method for accepting support questions is via our Help Center, which we are much better able to monitor than the WordPress support forums.

When I load the “Work in progress” page linked above and open the Web Console, I see a series of messages showing that requests for the images were refused with a 403-Forbidden error. Despite this, when I copy the URLs for the images and load them directly, I do receive them.

Ultimately, this is an issue with your server’s configuration, and not something for which we can provide further problem-solving support.

Once again, sorry for the delayed response.

Sorry but what about this in my previous post?
“As for the CSS, I saw that the background color is foreseen on the sheet but, have all my settings on the external CSS become useless?
Do I have to put them on your Preview page?”

If I understand your question correctly, you should still be able to use a stylesheet on your page to affect the presentation of the timeline, but moving from the original TimelineJS to TimelineJS3, CSS selectors are not guaranteed to be the same. In fact, they probably aren’t, so you would probably have to recreate the stylesheet.

I will acknowledge that, since the release of TimelineJS3, we have come to regret using such specific CSS selectors in the root CSS. More specific CSS selectors take priority over less specific ones, so if you load a supplemental stylesheet after the default timeline.css is loaded, you must use the same very-specific selectors to ensure that your rules are honored.

An alternative in a self-hosted model would be to only use one CSS file, either copying and modifying the base CSS file or working from the LESS files in the git repository. But if you’re using the Timeline plugin for WordPress, those changes would be at risk of being overwritten when the plugin is updated.

I’m not sure what you mean by “put them on your preview page,” but, basically, there’s no straightforward way to include your own styles when previewing; you’d need to make sure that the essential content of the timeline is what you want, and then override the styles by either replacing the CSS or adding a supplemental CSS file which selectively overrides styles set in the base CSS.

I hope that is reasonably clear.

Thanks for everything, now everything works but, only after I have reported to the provider what you have detected regarding server errors

Thank you very much indeed

Wonderful! Happy to hear it.