External connection error

After clicking submit, the user sees “Sorry, there was an error. External connection error REFID:2…”

Turning on Debug in /wp-admin/admin.php?page=wc-settings&tab=checkout&section=inspire I see this the logs.

As you can see our server connects to secure.inspiregateway.net/api which then returns HTTP/200 with the error message. So the connection error seems to be within Inspire’s system??

response=3&responsetext=External connection error REFID:2...&authcode=&transactionid=5...&avsresponse=&cvvresponse=&orderid=7...&type=sale&response_code=300
                    [headers] => Requests_Response_Headers Object
                        (
                            [data:protected] => Array
                                (
                                    [date] => Array
                                        (
                                            [0] => Wed, 04 Dec 2019 14:34:00 GMT
                                        )

                                    [server] => Array
                                        (
                                            [0] => Apache
                                        )

                                    [content-length] => Array
                                        (
                                            [0] => 167
                                        )

                                    [content-type] => Array
                                        (
                                            [0] => text/html; charset=UTF-8
                                        )

                                )

                        )

                    [status_code] => 200
                    [protocol_version] => 1.1
                    [success] => 1
                    [redirects] => 0
                    [url] => https://secure.inspiregateway.net/api/transact.php
                    [history] => Array
                        (
                        )

                    [cookies] => Requests_Cookie_Jar Object
                        (
                            [cookies:protected] => Array
                                (
                                )

                        )

                )

            [filename:protected] => 
            [data] => 
            [headers] => 
            [status] => 
        )

)