Express Checkout Is Not Appearing On The Checkout Page

  • Resolved vegitoss3

    (@vegitoss3)


    4 months, 2 weeks ago

    Hi Support, I have included the “Express Checkout” Smart Button Locations. However, the Express Checkout button is not appearing on the top of the checkout page.

    FYI, the other Smart Button Locations (Classic Cart, Classic Checkout) are working perfectly. Only the Express Checkout is not working.

    What could be the reasons of blocking the Express Checkout button from showing?

    Please help. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @vegitoss3

    Thanks for reaching out to us, we’re here to help.

    Foremost, we would like to have access to your system report to check your site URL. Please follow these steps:

    1. Navigate to the WooCommerce / Status section in your site’s admin panel.
    2. Click on the Get system report button and then click Copy for support.
    3. Paste the report into our PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    Once we have a clearer picture of your system’s state and the specific circumstances, we can guide you better on how to resolve the issue.

    Kind regards,
    Krystian

    Thread Starter vegitoss3

    (@vegitoss3)

    Hi @inpsydekrystian

    Thank you for your speedy response.

    Here is the link:

    https://privatebin.syde.com/?096e59cce071a037#9B3FEMX1ANYeveGjbLs1Qggj6Z6en69v6v37tsaMw7gg

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @vegitoss3

    You currently have classic checkout enabled, which makes sense since Express Checkout in block checkout isn’t working properly. Could you check if the situation is the same when using a default theme like Storefront but with block checkout? I assume the clue of the problem is probably your theme.

    Looking forward to hearing from you.

    Kind regards,
    Krystian

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @vegitoss3

    Since we haven’t heard back from you, we’ll assume everything is working as needed.

    If you have any more questions, feel free to start a new thread or directly reach out for help. You can get support by opening a ticket with our service desk here: Request Support. Please include this thread’s URL in your ticket for reference.

    Kind regards,
    Krystian

Viewing 4 replies - 1 through 4 (of 4 total)
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