Express Checkout Error ..PayPal error(11812) and PayPal error(10413)

  • Resolved amanhstu

    (@amanhstu)


    7 years, 11 months ago

    Hi Guys
    I am having problem in PayPal Express checkout. I am getting problem when someone do the Paypal Express Checkout… here in this screenshot. The Error is like below

    “”””PayPal error(11812): An error(11812) occurred while processing your PaypPal payment. Please contact the store owner for assistance. PayPal error(10413): An error(10413) occured while processing your PayPal payment. Please contat the store owner for assistance.””””

    https://prnt.sc/evvqm0

    Please check the URL here https://onedegreeglutenfree.com/cart/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Yuvraj Vaghela

    (@deskroid)

    Automattic Happiness Engineer

    Hi Aman,

    The error code displayed in the log means that the totals of the cart item amounts do not match order amounts. Please try checking out with an order total of at-least $1 and see if that helps here.

    If not, please submit a support ticket at https://woocommerce.com/contact-us/ and we will have a better look at this.

    Regards,
    Yuvraj

    Can you really submit a ticket there about this issue? It says on the create ticket page that they’ll only provide free support for the free extensions listed, which doesn’t include this plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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