Express Checkout Buttons Disappear

  • Resolved vickistep

    (@vickistep)


    2 years, 9 months ago

    Hello. I am using Stripe payment gateway. On Stripe I have both Google Pay and Apple Pay active. How is it that Google Pay is the only option to show, and sometimes the Express Checkout section shows no button at all… For example on my desktop on Chrome I see Google Pay. On my iphone I see no button. On Firefox I see no button. Possible to make this consistent?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @vickistep,

    The buttons only work for each browser. That is, Google Pay works only on Chrome, and Apple Pay only on Safari.

    A third type of button is also used by Stripe, which uses the common features of the PaymentRequest API.

    It turns out not all browsers support this API and the Stripe buttons won’t work. When the API is not supported by the browser, the Express Checkout section will display empty. That is the case for Firefox. The feature exists but is disabled by default.

    I’ll see if it is possible to hide the Express Checkout section when the browser does not support the PaymentRequest API. This way at least the section will not be displayed empty.

    For now, take a look at our guide for configuring the Express Checkout section with Stripe, although, if you are seeing the section on at least one browser, you should have all set correctly:
    https://support.fluidcheckout.com/portal/en/kb/articles/how-to-express-checkout

    I’ll keep you posted.

    Best,
    Diego

    Thread Starter vickistep

    (@vickistep)

    Much thanks! Yes hiding the “Express Checkout” section when browser does not support sounds like a great idea. But I wonder why iOS (iPhone) was not displaying apply pay! It should have!

Viewing 2 replies - 1 through 2 (of 2 total)
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