• Resolved danis1984

    (@danis1984)


    Hi for some reason when i press the express button and more specific the visa or mastercard it appears the following message: https://ibb.co/8x7KqWd

    When i click try agaim, everything works great, it open a popup and i could make the payment properly.

    This happen only to the first time and not always, but there are times as you can see that happens.

    For what reason it appears this message?

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter danis1984

    (@danis1984)

    Forget to mentioned that this message only appears if i click the credit cards buttons and not the paypal button. The paypal button works properly.

    And again if i click try again everything works.

    Thanks!

    We’re also noticing this issue. Any info or updates are appreciated.

    Same problem here. I use this plugin in 4 eshops. All of them have the same problem since some days now. Smart buttons work only for paypal. Credit / debit cards produce errors.

    Smart buttons is the only reason i use this plugin. If they don’t function properly there is no reason to use it anymore.

    Same here.

    I disabled “use smart buttons payment”, now customers can just continue to payment without seeing PayPal, and cards buttons. This works, but it would be better if someone can help fix this problem.

    Admins….. This is obviously an issue effecting many. Can we get this resolved please?

    melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    This is an issue that our team is aware of and is working on. You can track the issue at https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/issues/596

Viewing 6 replies - 1 through 6 (of 6 total)
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