• Product exports from CustomCat.com are not completing.

    These elements come in: product title, description, mockup images.
    These elements do not: variants (sizes, pricing)

    The resulting export leads to a “not in stock” status and the export message on CustomCat says “Export Failed.”

    These exports were working OK before I had to reinstall WordPress for this site do to an error.

    I have been in touch with both CustomCat and my hosting company and so far, they are unable to determine what is causing the issue.

    CustomCat says:
    All of your CustomCat settings via WooCommerce are in good standing. I would highly reach out to your hosting provider and see what is causing the 400 Bad Request error. The problem is the error is so vague it could be anything in your site causing the error. Here are a few.

    400 – Bad request. The request could not be understood by the server due to malformed syntax.

    400 Bad Request

    Bad Request. Your browser sent a request that this server could not understand.

    Bad Request – Invalid URL

    HTTP Error 400 – Bad Request

    Bad Request: Error 400

    HTTP Error 400. The request hostname is invalid.

    Here is the return struct from your latest export attempt.

    Return – struct
    Charset UTF-8
    ErrorDetail [empty string]
    Filecontent {“errors”:[{“code”:”woocommerce_api_missing_callback_param”,”message”:”Missing parameter data”}]}
    Header HTTP/1.1 400 Bad Request Date: Mon, 16 Mar 2020 17:24:00 GMT Content-Type: application/json; charset=UTF-8 Content-Length: 97 Connection: close Server: Apache/2 X-Powered-By: PHP/7.3.2 Vary: Accept-Encoding Referrer-Policy: no-referrer-when-downgrade
    Mimetype application/json
    Responseheader
    Return – struct
    Connection close
    Content-Length 97
    Content-Type application/json; charset=UTF-8
    Date Mon, 16 Mar 2020 17:24:00 GMT
    Explanation Bad Request
    Http_Version HTTP/1.1
    Referrer-Policy no-referrer-when-downgrade
    Server Apache/2
    Status_Code 400
    Vary Accept-Encoding
    X-Powered-By PHP/7.3.2
    Statuscode 400 Bad Request
    Text YES

    Hosting company says:
    I tried enabling allow_url_fopen , allow_url_include and output_buffering in PHP.ini . Still I received error while exporting using CustomCat. I did not receive ‘400 Bad Request error’ on my end. There is no recent error generating in your Error logs.

    WooCommerce status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://favoritewaters.com
    Site address (URL): https://favoritewaters.com
    WC Version: 4.0.1
    REST API Version: ? 1.0.7
    WC Blocks Version: ? 2.5.14
    Action Scheduler Version: ? 3.1.4
    WC Admin Version: ? 1.0.3
    Log Directory Writable: ?
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2
    PHP Version: 7.3.2
    PHP Post Max Size: 20 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.47.0
    OpenSSL/1.0.2g
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1-log
    Max Upload Size: 20 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.0.1
    WC Database Prefix: wp_
    Total Database Size: 22.89MB
    Database Data Size: 14.27MB
    Database Index Size: 8.62MB
    wp_woocommerce_sessions: Data: 1.06MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 1.52MB + Index: 0.97MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 1.52MB + Index: 0.50MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 3.02MB + Index: 0.14MB + Engine InnoDB
    wp_postmeta: Data: 4.52MB + Index: 5.00MB + Engine InnoDB
    wp_posts: Data: 1.50MB + Index: 0.55MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.28MB + Index: 0.42MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 633
    customize_changeset: 10
    nav_menu_item: 7
    page: 10
    post: 1
    product: 94
    product_variation: 2044
    revision: 17
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (20) ###
    
    Code Snippets: by Code Snippets Pro – 2.14.0
    Custom Shipping Methods for WooCommerce: by Algoritmika Ltd – 1.6.2 – Not tested with the active version of WooCommerce
    Disable Blog: by Joshua Nelson – 0.4.6
    Disable Site: by Jimmy K.  – 1.3.1
    Facebook for WooCommerce: by Facebook – 1.10.2
    Jetpack by WordPress.com: by Automattic – 8.3
    Mailchimp for WooCommerce: by Mailchimp – 2.3.5
    Printful Integration for WooCommerce: by Printful – 2.1.10
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.3
    
    Social Icons Widget & Block by WPZOOM: by WPZOOM – 4.0.1
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.22
    
    W3 Total Cache: by BoldGrid – 0.13.1
    WooCommerce Custom Add To Cart Button: by Barn2 Media – 1.1 – Not tested with the active version of WooCommerce
    Woo Image SEO: by Danail Emandiev – 1.0.1 – Not tested with the active version of WooCommerce
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.20 – Not tested with the active version of WooCommerce
    WooCommerce Stripe Gateway: by WooCommerce – 4.3.2 – Not tested with the active version of WooCommerce
    WooCommerce Services: by Automattic – 1.22.5
    WooCommerce: by Automattic – 4.0.1
    Yoast SEO: by Team Yoast – 13.3
    WP Global Site Tag: by Digital Apps – 1.0.4
    
    ### Inactive Plugins (4) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.4
    Child Theme Generator: by Serafino Corriero – 2.2.6
    Google XML Sitemaps: by Arne Brachhold – 4.1.0
    WooCommerce Admin: by WooCommerce – 1.0.2
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Shopper
    Version: 1.3.8
    Author URL: https://shopperwp.io
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: shopper/woocommerce/archive-product.php
    shopper/woocommerce/global/quantity-input.php
    shopper/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 3,378
    Oldest: 2020-02-29 21:25:01 +0000
    Newest: 2020-03-21 18:05:13 +0000
    
    Failed: 3
    Oldest: –
    Newest: –
    
    

    Any ideas?

    The page I need help with: [log in to see the link]

  • The topic ‘Exports from CustomCat not completing’ is closed to new replies.