Exporting Ticket Data

We have a specific requirement related to exporting FooEvents ticket check-in data along with the ticket ID for each order’s tickets in the export Excel file.

We have already added the FooEvents snippet to our functions.php file as instructed. However, we have encountered a couple of issues:

1. Ticket Status: In the export file, the ticket status for all tickets appears as “unpaid,” regardless of the actual status of the tickets. We would like to ensure that the exported data reflects the accurate ticket status (e.g., checked-in, not checked-in).
2. Ticket Number Field: We are unable to locate the ticket number field in the export file. It’s crucial for us to have the ticket numbers associated with each order’s tickets for better tracking and analysis.

We believe that resolving these issues will significantly provide us with more accurate data for our analysis.

Could you please guide us on how to:

• Correct the ticket status issue so that it reflects the actual status of each ticket.
• Include the ticket number field in the export file so that we can easily identify each ticket within an order.

Your assistance in addressing these concerns would be greatly appreciated.

• This topic was modified 1 year, 2 months ago by Hassan Ali.