Exporting isn’t working

  • Resolved soulslayer

    (@soulslayer)


    5 years, 6 months ago

    I’m trying to export all entries but it’s incomplete and only showing about 10% of them. How do I export EVERYTHING from the directory?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    @soulslayer

    Sorry to hear you are having trouble exporting the directory data!

    Are you using the Export All too found on the Connections Tools admin page under the Export tab at the very bottom?

    If you are, does the progress bar go from empty to full? When it is at the full state, is that when the download file prompt shows?

    Thread Starter soulslayer

    (@soulslayer)

    I’m using Export All found on the Connections Tools admin page. The file download automatically when it’s done.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    @soulslayer

    How many entries are in your Connections database? Can you please share a link to the CSV file so I can take a look?

    Thread Starter soulslayer

    (@soulslayer)

    There are 144 entries total. I’m only getting this
    https://www.dropbox.com/s/gwdxlty2uldnt2e/cn-export-all-05-15-2019%20%281%29.csv?dl=0

    Plugin Author Steven

    (@shazahm1hotmailcom)

    @soulslayer

    Hmmm… what app are you opening the file in? The CSV file I just downloaded from your Dropbox link contains 144 rows of entry data. The last being entry ID 403, Valle Escondido’s Harrison.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    @soulslayer

    I’m going to mark this as resolved since the file seems to be correct. I suggest using MS Excel, LibreOffice Cal or Google Sheets to open the CSV file.

    Hope this helps! If you have any further questions, just let me know.

Viewing 6 replies - 1 through 6 (of 6 total)
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