Exporting Empty xml File

  • I’m trying to export my blog posts file from my wordpress site to then import to my new squarespace site, however, on my wordpress site, when I try to export my blog, it downloads an empty xml file.

    I’m going to > Tools > Export > Posts

    I’m not a coder, etc, so no idea what to do and why it’s not working. I also use the Divi theme if that’s any influence?

    Any help would be appreciated.

    Thank you,

    Jane

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator bcworkz

    (@bcworkz)

    And after selecting “Posts”, you’ve not further restricted the export by category, author, etc.? i.e. You’ve kept the “All” selections for the options and not restricted by date?

    It’s possible your theme or a plugin is preventing proper export. Try switching to one of the default Twenty* themes and deactivating all plugins. You should now get export content in the XML file. After you get what you need you can restore your normal theme and plugins.

    Thread Starter Jane C

    (@jane-c)

    Hi @bcworkz I tried again with no date restrictions, but it’s still empty. I’ll try contacting my Divi theme people before trying your suggestion of deactivating everything as there may hopefully be a quicker option.

    I’ll write back here if that doesn’t work. Thanks so much for your suggestion.

    Jane

Viewing 2 replies - 1 through 2 (of 2 total)
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