Export woocommerce order with paypal and stripe fees

Hi @billy44 ,

Thank you for reaching out to us.

To better assist you, could you please let us know which payment plugin you are using?

Hello webtoffee team,
Sorry I haven’t been notified about your reply.

For Stripe your plugin offer the possibility to get the right field which is “Wc Stripe fees” and “Wc Stripe net”

Unfortunately it doesn’t offer the same datas for Paypal. I use Paypal Woocommerce integration from stock, I am not using woocommerce payment option. In addition we can see the right data field in order, please check screenshot.

Thank you.
Kind regards,
Valentin

https://drive.google.com/file/d/1g4MQebYBJz5TVrM9sW4D6XnUMDh7RPsr/view?usp=sharing

https://drive.google.com/file/d/1RPbBALJ-jdFsLWgRuOR7-pckMa1blig7/view?usp=sharing

Hello,
Could you please help on this question?
Thank you.
Valentin

Hi @billy44 ,

Apologies for the delay in response, as this ticket seems to have been marked as resolved earlier.

We have tested the?WooCommerce PayPal?plugin and exported an order, and the export successfully included PayPal-related metadata such as:?meta:_ppcp_paypal_fees, paypal_fee, transaction_id.

You can check the below screenshot for a sample exported order.

If you are not seeing these fields in your export, the issue might be site-specific. To assist you further, could you please share the following details via our support channel?

• WooCommerce System Status Report?(WooCommerce → Status → Get System Report)
• A sample exported order file that includes PayPal transactions

Awaiting your response!

Hello webtoffee team,

Thank you for your reply.
I can get those information too, but I cannot get the amount of the Paypal fee whereas Stripe fee amount is available straight from the data list.

Thank you.
Kind regards,
Valentin

Hi @billy44 ,

The PayPal fee should be exported by the plugin. It is included in the meta:_ppcp_paypal_fees column. However, since this data is stored in a serialized format in the database, it appears in the same format when exported.