Viewing 15 replies - 1 through 15 (of 21 total)
  • Plugin Author Michael Simpson

    (@msimpson)

    Do other export file formats work?

    Are you running PHP 5.4 or later?

    Thread Starter erodegrigo

    (@erodegrigo)

    PHP 5.6.19
    export in xls-csv is ok!

    Bye.

    I have the same problem, using last version of WP and of the plugin.

    I use PHP 5.5.7

    Plugin Author Michael Simpson

    (@msimpson)

    I don’t know for sure, but this is my hypothesis:

    Your system does not have php_zip installed (which the Excel export uses).

    To check if you have ZIP installed, you can create the following file at the top level of your WordPress installation, then navigate to it in a browser:
    file: phpinfo.php

    <?php
    phpinfo();

    then look for a section header “zip”

    If you have access to install things on your host, you could install by running
    sudo pecl install zip

    I have the same problem, is Archive_Zip or php_zip? if is archive_zip , I have installed :c

    @michael : I do have this PHP module installed, it seems :

    Zip enabled
    Extension Version $Id: d3ec27bafeaf3029bbb38e7de437f9fbadbff703 $
    Zip version 1.11.0
    Libzip version 0.10.1

    Plugin Author Michael Simpson

    (@msimpson)

    OK, my hypothesis is wrong…

    Is it happening only on Chrome?

    No,it is not. The problem is happening on firefox too

    I talked with the host support and I sent the link that you give us, and they installed the module, now for me it’s working fine, thanks

    slice

    (@tamarasricehotmailcom)

    I am having the same issue where I get an Internal Server Error on the xls export. I checked to see if I have Zip enabled, and I do. My settings are identical to UsagiYojimbo, except for the Extension Version.

    I get the error in Chrome and Safari, but I haven’t checked others.

    I am running PHP 5.5.

    Thanks for any insight.

    For me, I only tested in Firefox (I’m not using any other browser)

    Plugin Author Michael Simpson

    (@msimpson)

    Known requirements:

    • PHP version 5.4.0 or higher
    • PHP extension php_zip enabled
    • PHP extension php_xmlreader enabled
    • PHP extension php_simplexml enabled

    All of which is correct regarding my phpinfo().

    And I still have the :

    FILE NOT FOUND

    Firefox can’t find the file at https://www.example.com/wp-admin/admin-ajax.php?action=cfdb-export&form=concours-2016&enc=xlsx.

    Error message

    I find a workaround creating my own php script in order to export stored data for a form.

    But I will be very plesed if someone find a way to correct the issue, or to help me find how to correct it, if the probleme is caused by something else than the plugin.

    slice

    (@tamarasricehotmailcom)

    I believe that I have all of required elements installed.

    I’m still getting Internal Server Error when I try to click download to Excel or CSV. When I click Google Spreadsheet Live Data it seems to work.

    Please let me know if you find a solution.

    Thanks.

Viewing 15 replies - 1 through 15 (of 21 total)
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