Export order items and products no longer works

  • Resolved dermaik

    (@dermaik)


    4 months, 2 weeks ago

    The export of order items and products is no longer started. After clicking the button, you are asked where the file should be saved, but the download does not start. Check internet connection is displayed in the download window of the browser. I can then start the download there, but the format is no longer correct.
    Exporting orders still works.
    I have already deactivated all plugins, unfortunately without success.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support David G

    (@gravid7)

    Hi @dermaik,

    Thanks for reaching out to us.

    If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

    Plugin Support David G

    (@gravid7)

    Hi @dermaik,

    I haven’t heard back from you, so I believe the issue has been resolved.

    I’m marking this topic complete, please feel free to open a new thread for any further queries.

    Thread Starter dermaik

    (@dermaik)

    Had actually already posted the screenshots, apparently didn’t work…

Viewing 3 replies - 1 through 3 (of 3 total)
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